À propos
The Hamilton Convention Centre by Carmens is more than just a venue—it's one of Canada's premier full-service, privatized event spaces, right in the vibrant core of downtown Hamilton. As the city's largest event venue, we're known for delivering exceptional, large-scale experiences that bring people together for everything from corporate conferences to star-studded galas.
Whether you're working behind the scenes, welcoming guests, coordinating events, or serving with polish, your role helps make these extraordinary moments possible. Join a team where every day is fast-paced, dynamic, and filled with the thrill of hosting Hamilton's most memorable occasions.
As part of Carmens Group, you'll be supported by a company with over 40 years of hospitality excellence—and empowered to contribute to a legacy of unforgettable events. If you're ready to be part of something big, the Hamilton Convention Centre is the place to grow your career and make an impact.
Why Work for Carmens Group?
Flexible scheduling
Career coaching & growth
Great Place to Work Certified
Named Best Workplace in several award categories:
Most Trusted Executive Teams
Best Places to Work in Hospitality & Retail
Best Places to Work in Canada
Best Workplaces for Women
Best Workplaces for Mental Wellness
Perks & Benefits
Pay on Demand – get paid when you need it
Global Hotel Discounts for your travels
Comprehensive Group RRSP & Health Benefits
Annual/Quarterly Incentive Plan
Staff discounts at our restaurants
Wellness programs & staff events
Clear opportunities to grow into leadership roles
Employee recognition programs celebrating your achievements and milestones
Referral bonuses when you bring great talent to the team
Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.
Position Details:
Job Type: fulltime, permanent
Vacancy: This posting is for an existing vacancy
Compensation: $50,000 - $55,000
AI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position
What you will be doing:
Supervise events both on-site and off-site, ensuring flawless execution of banquet event orders (BEOs)
Lead by example: demonstrate outstanding guest service, adaptability, and strong leadership while coaching and supporting your team
Ensure event schedules and timelines are followed, maintaining clear communication with servers and event staff
Act as a host and ambassador for the venue, liaising between guests, management, and team members
Build rapport with guests, answer questions, and ensure satisfaction throughout the event
Manage administrative tasks such as scheduling, as well as opening and closing duties
Inspire and motivate team members to create extraordinary guest experiences
Perform other duties as required to ensure seamless events
Qualifications:
2 - 3 years in a Supervisory role within catering and/or special events
Strong leadership, organizational, and communication skills
Hospitality or Event Management education/experience is an asset
Banquet serving experience an asset
Smart Serve Certification (required)
G-class driver's license (required)
Ability to work a flexible schedule including mornings, evenings, and weekends
We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we're shaping the future of Southern Ontario's event and culinary scene—one unforgettable experience at a time.
If you're a passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity. Apply today and help us deliver something extraordinary - together.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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Compétences linguistiques
- English
Avis aux utilisateurs
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