À propos
This is a delivery leadership role, not a program management position. It is ideal for someone who has lived inside Salesforce programs and understands the real-world tradeoffs between quality, speed, people, and profitability.
You will serve as the single-threaded owner of Salesforce delivery, responsible for engagement health, delivery quality, team performance, and margin integrity across the practice.
What You'll Do
Salesforce Delivery Ownership
Own delivery across all Salesforce engagements and managed services
Set, enforce, and evolve delivery standards across the practice
Serve as the escalation point for complex delivery or client issues
Ensure consistent delivery quality while allowing for client nuance
Client Trust & Executive Partnership
Act as a senior delivery partner to key Salesforce clients
Ensure delivery aligns to business outcomes, not just technical requirements
Lead recovery efforts for at-risk engagements
Partner with Sales to shape realistic scopes, timelines, and delivery models
Team Leadership & Capability
Lead and develop Delivery Managers, Architects, and Consultants
Set clear expectations for delivery excellence and consulting maturity
Identify skills gaps and support hiring and staffing strategy
Build a culture of ownership, clarity, and accountability
Operating Model & Scale
Define and evolve our Salesforce delivery operating model
Improve forecasting, capacity planning, and utilization
Introduce lightweight governance that enables scale without bureaucracy
Ensure consistency across projects without slowing teams down
Commercial & Margin Accountability
Own delivery margin health across Salesforce engagements
Monitor project burn, staffing efficiency, and change control
Balance growth with sustainable delivery practices
What We're Looking For
Required Experience
8+ years of Salesforce delivery experience in consulting or professional services
Proven experience leading Salesforce programs or portfolios
Strong understanding of Salesforce delivery models and engagement economics
Experience partnering with Sales on scoping, estimates, and delivery approach
Ability to lead through ambiguity while maintaining delivery discipline
Excellent executive-level communication and stakeholder management skills
Preferred Experience
Prior experience owning delivery for a Salesforce practice or portfolio
Experience scaling delivery teams and operating models
Familiarity with managed services and project-based delivery models
Salesforce certifications are a plus but not required
What Success Looks Like in This Role
Salesforce delivery is predictable, scalable, and trusted
Clients rely on us for their most critical Salesforce initiatives
Delivery teams are engaged, supported, and clear on expectations
Leadership has real visibility into delivery health
Growth does not compromise quality or team health
Why Join Us:
Ownership and influence over how delivery scales
High-trust, low-ego leadership environment
Opportunity to shape the future of our Salesforce practice
Emphasis on quality, clarity, and sustainable delivery—not body shopping
A team that values judgment, accountability, and real outcomes
Join us and play a critical role in shaping Salesforce delivery that drives meaningful business results for our clients.
Contract duration of 3 to 6 months. with 40 hours per week.
Mandatory skills: Salesforce CRM, Customer Relationship Management, Program Management, Project Delivery, IT Consultation, Requirement Management
Compétences linguistiques
- English
Avis aux utilisateurs
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