RQ10213 - Solution Architect - CRM - Senior

Responsibilities:

• Defines the structure and relationship among CRM solutions, including the identification of re-usable components, quality level metrics, the organization and layering of software, and the determination of interfaces.
  
• Responsibilities also include developing, implementing and managing CRM solutions in a large and distributed environment, monitor the whole system, understand all interactions between components on a given level of abstraction, as well as to define limitations and requirements for source code.
  
• Defines the interactions between application packages, databases and middleware systems.
  

General Skills:

• Leadership experience in the development and implementation of CRM solution architectures at the specified experience level
  
• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
  
• Knowledge of performance considerations in different environments
  
• Experience in structured methodologies for the design, development and implementation of applications
  
• Experience with middleware and gateways Extensive experience in CRM applications analysis and design in large enterprise environments
  
• Experience in the use of development tools, Computer Aided Software Engineering ( C A S E ) tools, information retrieval packages, and other software tools such as project management software and business re-engineering software
  
• Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures, repository functions, and data dictionaries
  
• Experience in developing enterprise architecture deliverables (e.g. models)
  
• Awareness of emerging I&IT trends and directions Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  
• A team player with a track record for meeting deadlines
  

Desirable Skills:

• Knowledge and understanding of object-oriented analysis and design techniques
  
• Experience in developing enterprise architecture deliverables (e.g. models) based on Ontario Government Enterprise Architecture methodologies, processes and practice
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices
  
• Experience designing detailed functional and technical requirements for new and existing business solutions
  
• Experience developing enterprise architecture deliverables (e.g. models and documentation)
  
• Experience leading multi-tier application infrastructure design, documentation and configuration for medium or large corporate implementations
  
• Experience designing, developing, implementing and maintaining large complex CRM applications, workflow processes and dynamic forms
  

Experience and Skill Set Requirements:

Must Haves:

Curam Technical Skills and Knowledge:

• Curam knowledge and experience (10+ years)
  
• Curam development
  
• Technical architectural support
  
• Technical solutioning and support for project/tech leads
  

Business Requirements and Project Management Skill:

• Project Management Skills ( i.e. effort estimation, project plan, risk/issue management, solutions presentation, etc)
  

Skill Set Requirements:

Cúram Technical Skills and Knowledge:

• Curam knowledge and experience (10+ years)
  
• Curam development
  
• Technical architectural support
  
• Technical solutioning and support for project/tech leads
  

Business Requirements and Project Management Skill:

• Project Management Skills ( i.e. effort estimation, project plan, risk/issue management, solutions presentation, etc)
  
• Business and end-user engagement
  
• Business requirement analysis, options analysis and recommendation
  

CI/CD DevOps and Infrastructure:

• Experience with Azure DevOps pipelines
  
• Technical experience with infrastructure and operational needs for development teams i.e. (WebSphere, Oracle, Solaris, Cloud support)