Senior Claims Service Representative

What it's like to be a Northbridge Senior Claims Service Representative

The Senior Claims Service Representative is responsible for providing prompt and efficient handling of a variety of technical and administrative support services to adjusters and telephone claims reporting while maintaining data quality and service levels. In addition, to administrative responsibilities this position is responsible for the mentorship and training of Claims Service Representatives and participating in specialized projects.

We want your talent

If you are great at:

• Checking and receiving new claims

• Answering incoming inquiries

• Assisting claims adjuster with administrative tasks 

• Sorting and distributing mail and faxes

• Data editing, verification, and reconciliation activities 

And you have:

• Post-secondary school education and/or equivalent on the job experience.

• Minimum 2-3 years of experience in the property and casualty industry

• Excellent keyboarding and data entry skills.

• Actively pursuing CIP designation an asset.

• Strong technical skills with MS Office Suite

• Fluently bilingual (English / French) is a definite asset

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need. 

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more 

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

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Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.