Instructional Designer

About QuadReal Property Group 

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

Role Description  

Are you an instructional designer who craves strategic challenges and a national scope? Do you believe that targeted, well-designed training is the key to unlocking business process excellence and driving user adoption of critical applications?

The Instructional Designer will report to the Team Lead, Enterprise Training Solutions. Our Enterprise Training Solutions team is seeking an experienced Instructional Designer to act as a key driver of learning and performance across the organization. In this role, you will be more than a content developer; you will be a performance consultant and an architect of impactful learning solutions. You will partner with business leaders and subject matter experts to analyze complex processes, diagnose performance gaps, and design innovative training that is engaging, effective, and scalable. If you are passionate about using modern learning methodologies to solve real-world business challenges, we want to hear from you.

Key Responsibilities

Performance Consulting & Strategic Analysis:

• Partner with business process owners and key stakeholders to conduct in-depth needs analyses, diagnosing the root causes of performance gaps related to business processes and applications.
• Act as a trusted internal consultant, guiding stakeholders toward the most effective learning solutions, which may include eLearning, virtual instructor-led training (VILT), performance support tools, blended learning, or process documentation.

Innovative Design & Compelling Content Creation:

• Architect and design end-to-end learning journeys that enhance user proficiency and support data integrity, governance, and internal control efforts.
• Craft a variety of engaging learning assets, including interactive eLearning modules, application simulations, instructional videos, and comprehensive business process guides.
• Write exceptionally clear, concise, and compelling instructional content, storyboards, scripts, and support documentation tailored to a diverse audience.

Agile Development & Delivery:

• Develop high-quality, polished learning solutions using your expert-level proficiency with modern authoring tools.
• Participate in the testing and implementation of new business process initiatives and system improvements, ensuring training is aligned and effective.

Stakeholder Engagement & Continuous Improvement:

• Build and maintain outstanding relationships across the organization, acting as a champion for knowledge sharing and the adoption of best practices.
• Own the full project lifecycle for training initiatives, from initial scoping and project planning to development, review, and deployment.
• Manage the upkeep of all training materials and support documentation within our Learning Management System (LMS), ensuring content is current, relevant, and easily accessible.

Experience and Qualifications

Required:

• 5+ years of progressive experience in corporate instructional design, with a focus on business processes or systems training.
• Demonstrated experience as a performance consultant, with a proven ability to engage with business leaders, diagnose needs, and recommend strategic solutions.
• Expert-level proficiency with eLearning authoring tools (e.g., Articulate 360 Suite, Adobe Captivate, Synthesia).
• Exceptional content writing and editing skills, with the ability to translate complex information into clear, engaging, and effective learning materials.
• Proven project management skills, with the ability to own multiple complex projects simultaneously from inception to completion. Experience with Click Up is an asset.
• Excellent client service, verbal/written communication, presentation, and facilitation skills.

Preferred:

• A strong portfolio that showcases a variety of sophisticated learning solutions you have designed and developed, demonstrating your instructional design methodology and technical skills.
• Experience creating training for change management and technology adoption initiatives.
• Experience in the real estate industry.
• Knowledge of a major ERP system (Yardi experience is an asset).
• Previous exposure to the administration of a Learning Management System (LMS).
• A strong understanding of adult learning principles and modern learning science.
• Excellent analytical skills and the ability to derive insights from data.

This job posting is for an existing vacancy within our organization.

The expected annualized base salary range for this role is $75,000 – $90,000.

Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual's skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don't align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

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