Learning and Development Senior Manager

PwC Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Postuler Maintenant

À propos

The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The HC team's vision is to attract, develop, reward and manage diverse and authentic leaders, at all levels, who build strong relationships and serve our clients well. We do this by partnering with our business leaders to engage and retain our people through listening to their needs and designing innovative people solutions. Our goal is to ensure PwC remains an employer of choice and delivers a unique people experience. The Strategy and Leadership (S&L) L&D Senior Manager will support the development pillar's vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where education, coaching and teamwork are valued and our people actively seek challenging opportunities to learn and develop to their full potential. The S&L L&D Senior Manager is responsible for formulating, recommending and executing strategic plans for firm-wide AI and human skills development. This includes assessing, designing, developing and implementing learning solutions, from inception through to business impact, to support the cultivation of business skills within our organization. The role also includes reimagining what's possible by identifying new ways to innovate and evolve programs within Strategy and Leadership and the broader L&D pillar. In alignment with PwC's firm‑wide AI strategy, the successful candidate will also lead the design and execution of future‑ready learning that enable responsible AI use, digital fluency, and adoption of innovative learning technologies across the firm.
Meaningful work you'll be part of
As an Learning and Development Senior Manager, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Leading the identification and prioritization of firm learning solutions to build critical business, leadership, and future‑ready skills aligned to firm strategy
Oversee enterprise AI enablement and adoption by designing learning strategies that promote behaviour change, responsible and ethical use, and sound governance, partnering with business, technology, and risk stakeholders to drive sustainable AI adoption at scale
Shaping workforce capability for an AI‑enabled future by embedding AI literacy, applied use cases, ethical considerations, and essential human skills into enterprise learning journeys and leadership development programs
Collaborating with adjacent transformation, digital, and enablement workstreams to ensure alignment across enterprise change initiatives, integrating AI, leadership, and business skills development into broader firm priorities
Building strong relationships with business, Human Capital, and global network partners to align learning priorities, strengthen collaboration, and share best practices. Understanding business unit strategies and contributing to the development of a learning plan to support these strategies
Identifying learning and performance needs and implementing effective learning approaches and educational technologies
Providing strategic oversight across learning program design, delivery, and investment decisions to ensure alignment with enterprise priorities
Evaluating learning strategy effectiveness and defining measurement approaches that assess business impact and inform continuous improvement
Leading and developing a high‑performing L&D leadership team
Representing L&D in various committees, meetings, and workstreams
Experiences And Skills You'll Use To Solve
Expertise in adult learning theory, performance analysis, instructional design, and evaluating learning impact
Experience shaping and enabling AI literacy, including applied use cases, responsible and ethical use, and driving behavior change
Ability to use AI tools to streamline L&D operations such as content creation, analytics, curation, and workflow automation
Understanding of change management issues and leading innovation in technology-enabled environments
Partnering with technology, risk, and business stakeholders to align learning strategies with enterprise AI priorities and governance
Understanding of firm business and leadership skill frameworks, with experience diagnosing capability gaps and designing scalable development solutions
Advanced consulting and stakeholder engagement skills, including executive communication and the ability to influence and build trust
Experience leading teams and complex capability initiatives, translating strategic skill priorities into measurable learning outcomes
People-leadership capability with a track record of developing L&D leaders and managers through coaching, feedback, and performance management
Portfolio and program management capability, including prioritizing business initiatives, aligning resources, and delivering against competing demands
PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer
This is a 12-month full-time contract opportunity
This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.
The salary range for this position is $98,000 - $148,000. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy WD

Toronto, Ontario, Canada

Compétences linguistiques

English

Avis aux utilisateurs

Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.

Postuler Maintenant