À propos
JOB DESCRIPTION
Process registrations, departures, and respond to guest inquiries in a timely and professional manner
Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
Communicate to the management team any guest concerns or challenges
Operate in accordance with established policies, procedures, and quality standards
Maintain an organized and clean work area
Assist in other areas of operations as needed
Qualifications
1-2 years' hotel experience working in a front desk capacity
Ability to meet deadlines (email, telephone inquiries, and guest inquiries)
Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
Must be willing to work shift work, 24hr desk
Ability to work independently with little supervision
Ability to multitask and work in a fast-paced environment
Possess a positive, friendly and professional attitude
Ability to work well with peers in a group environment
Excellent oral and written communication skills
Excellent organizational and time management skills
Proven ability to solve problem
While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.
We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
About Us
Buffalo Catering Employees LP is a premier remote workforce lodge operator in the Alberta oilsands. We help people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency and community building – making us a leading provider of accommodation solutions.
Compétences linguistiques
- English
Avis aux utilisateurs
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