Global Account Manager

Global Account Manager

Salary : £50,000 - £55,000 per annum

Bonus: Linked to personal & business targets

Contract: Permanent, full-time

Hours: Mon-Fri, 9am-5:30pm (40 hours/week)

Work Mode: Hybrid - minimum 2 days/week in Brighton office

In Brief

We're seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. You'll build trusted relationships, drive value, and deliver high-quality service that supports client needs and Teladoc's continued growth.

Role & Responsibilities

• Manage and grow a portfolio of international insurers and corporate clients.
• Lead contract renewals in an organised, timely and commercially focused way.
• Ensure SLAs, performance targets and commercial obligations are met.
• Develop account plans, tracking financial performance and profitability.
• Present and demonstrate products, sharing market insights and developments.
• Produce clear, accurate and useful client reports.
• Work closely with internal teams to deliver effective client support.
• Handle day-to-day communications, resolving queries promptly.
• Identify opportunities to strengthen relationships and support business growth.
• Report regularly to the Director of Global Accounts on progress and risks.

Skills & Requirements

• Experience in global healthcare, IPMI, virtual care or similar client-facing environments.
• Proven ability to manage high-value contracts and grow accounts.
• Understanding of supporting clients across multiple regions.
• Strong commercial awareness of the healthcare/insurance sector.
• Excellent communication and presentation skills.
• Strong organisational and time-management abilities.
• Confidence working with data and reporting systems.
• Proficient in Microsoft Office; quick to learn new systems.
• Experience handling client escalations effectively.
• Able to work independently and collaboratively in a fast-paced environment.

Why Join Teladoc Health UK?

• A Great Place to Work Certified organisation focused on inclusivity and wellbeing.
• Flexible hybrid working.
• Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.
• Opportunities for development and contributing to meaningful virtual healthcare solutions.

Benefits

• Private medical insurance after probation
• 8% employer pension
• 25 days' annual leave plus public holidays
• Additional leave for parental, carer's and other life events
• Study leave, enhanced sick pay
• EAP (mental health, financial, legal)
• Training and development
• Cycle to Work & EV schemes
• Referral programme
• Company equipment
• Flu vaccinations
• Volunteering day
• Company events

About Teladoc Health

Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market-leading suite of physical, mental and wellbeing services to private and public sector clients.

Equality & Diversity

We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.

To Apply

If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.