Identity Engineer

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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What You'll Be Doing

As an Identity Engineer, you will be joining the Identity Directory & Tools team within the Identity & Remote Access group. You will provide subject matter expertise for critical Enterprise services as well as projects and initiatives as they relate to the design, implementation, and support of major infrastructure technology as well as implementation of automated solutions for existing and new processes. You'll support end-to-end project implementation. You'll collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience. You'll build and maintain a strong relationship with Information Security and other technology, architecture, and solutions teams across CIBC. The Identity Directory & Tools team is accountable for the Engineering and Operational Support of CIBC's Enterprise Identity infrastructure.  This includes services such as Active Directory, Entra ID, Radiant Logic Virtual Directory Services, along with Directory synchronization services, to name a few. You will provide subject matter expertise and 3rd level of Engineering and operational support for services within our portfolio, implement automation capabilities for new and existing processes, and will have in-depth knowledge and experience building, deploying, supporting, and automating Active Directory and Entra ID, as these are the initial areas of focus for this role.  The selected candidate will also provide consulting and support for other services and project work as needed. This role requires the successful candidate to periodically work outside of normal business hours to assist with implementations and to provide L3 support as needed and we also offer the flexibility to work remotely and onsite. Details of your work arrangement will be discussed in detail during the interview process.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Leadership – Provide technical leadership and best practices to infrastructure teams. Build strong relationships, lead discussions, listen, and ask the right questions to ensure solutions meet requirements. You'll manage multiple concurrent objectives, projects, groups, or activities, using effective judgment in prioritizing and time allocation.

• Solution Design & Execution – You'll design, develop and test emerging infrastructure and Identity & Access Management (IAM) solutions. You'll assess, design and implement automation for new and existing processes. You'll provide senior-level consulting in identifying and solving complex and highly critical issues, engaging vendors when necessary. You will gain knowledge of approaches, tools, and techniques for anticipating, recognizing, and resolving technical problems; the ability to build healthy working relationships and partnerships with clients, vendors, and peers as well as impact decisions within and outside of your own organization.

• Remediation –  Lead remediation efforts for critical issues and vulnerabilities across multiple services & platforms utilizing automation, working closely and fostering close relationships with our Information Security partners. You'll analyze data and services to identify opportunities for improvement in functionality, quality, and validity, and recommend solutions that may cross multiple teams, functions, processes, and platforms.

Who You Are

• You can demonstrate 15+ years of experience in designing, building, implementing, and supporting Active Directory and Entra ID , as these services are the initial focus for this role. You also hold expertise with Active Directory-related 3rd party tools for monitoring/logging/security), Entra ID Directory Synchronization, Experience with Recovery and Backup tools, creating scripts, and building automation using PowerShell. You must have experience in Active Directory Support and Engineering roles, experience producing strong technical documentation; experience in a variety of roles/teams including, but not limited to, operations, Engineering, architecture & security; experience with single sign-on services, Virtual Directory Services, Certificate Management and Microsoft Defender for Identity.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. You are able to build healthy working relationships and partnerships with clients, vendors, and peers.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision-making. You can demonstrate experience and knowledge of approaches, tools, and techniques for anticipating, recognizing, and resolving complex technical problems.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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