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IT Helpdesk Support Engineer
Eitex
- Leeds, England, United Kingdom
- Leeds, England, United Kingdom
À propos
Background
Eitex is a well-established IT systems and cloud services provider. We are recruiting a talented, self-motivated and experienced individual for the 2nd Line IT support role to join the Wakefield, West Yorkshire business.
We offer IT consultancy, helpdesk support, IT project design and delivery, and expert IT advice for small/ medium-sized businesses.
The Role
IT Helpdesk Engineer. Reporting directly to the helpdesk manager, you will work closely with a growing team of IT professionals. Your primary role will be to provide IT Support both from the helpdesk and onsite at customer premises. The job involves problem-solving, excellent telephone skills, remote support and teamwork.
Skills required
* At least two years of experience in an IT services support role
* Interpersonal, verbal and written skills
* Awareness of Internet technologies and cloud computing
* Awareness of basic Network technologies
* Knowledge of MS Windows Desktop
* Microsoft 365 and MS Office suite beneficial
* Hardware knowledge in terms of PC / laptop build and setups
* Self-motivated working style
* Flexible, lateral thinking and adaptability to change
* Current valid UK driving licence
Job Progression
We are looking for someone keen to progress and develop in a more senior role within the IT services industry. Eitex offers a great career path. Microsoft certification and coursework is provided, and exams and career progression are encouraged.
Start date is ASAP
Salary & Benefits:
* Competitive salary depending on experience
* Excellent career progression
* Pension scheme
* 23 days holiday (plus bank holidays)
* Job Types: Full-time, Contract, Permanent
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
* Casual dress
* Company pension
* On-site parking
Experience:
* IT Support: 2 years (required)
Licence/Certification:
* UK Driving License (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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