Remote Customer Service Representative

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

• Be your own boss.
• Choose when and to whom you provide support services.
• Set your own schedule.
• Provide a distraction-free home office.
• Provide your own home office equipment.
• Handle customer calls, assess needs, and solve problems.

• Experience taking inbound and outbound calls.
• Computer skills, including navigating multiple systems and documenting call notes.
• Strong communication skills and the ability to connect with diverse individuals.
• Ability to sit for long periods.
• Patience and empathy.
• Ability to provide services pursuant to your contract independently.

• Available to provide services on April 14 and 15 .
• Comfortable using video chat and screen-sharing tools.
• Adaptable to changing procedures and tech challenges.
• Experience with inbound/outbound customer support; call center experience is a plus.

• Choose your own schedule by self-scheduling 30-minute blocks or commits.
• Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
• Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr) , with 10+ commits on April 14 and 12+ commits on April 15 .

• Submit invoices and receive