Senior VDI Administrator

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. 

For more information about Citco, please visit  

About the Team & Business Line

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence. 

We're seeking an experienced VDI Senior Administrator to join our Infrastructure Support group, playing a crucial role in maintaining and advancing our virtual desktop infrastructure. This position offers an opportunity to work with cutting-edge technology while supporting Citco's commitment to service excellence.

Your Role

• Lead the design, implementation, and maintenance of Windows 11 VDI environments, with a focus on Omnissa\VMware Horizon solutions (both cloud and on-premises).

• Architect and support our Disaster Recovery (DR) solution in Horizon Cloud on Azure, ensuring business continuity and data integrity.

• Spearhead automation initiatives using tools such as Terraform, PowerShell, RunDeck, and Grafana to streamline operations and improve efficiency.

• Develop and maintain application packaging strategies using AppStacks, optimizing software delivery across the VDI environment.

• Provide expert-level (L3) support for Windows 11 VDI environments, leading incident resolution and conducting root cause analysis.

• Implement and optimize monitoring solutions for VDI infrastructure, conducting regular performance analysis and system optimization.

• Collaborate with cross-functional teams to ensure VDI solutions align with organizational goals and user needs.

• Participate in on-call rotation and provide weekend support as needed to maintain 24/7 operational readiness.

About You:

• You must have minimum 5 years of hands-on experience with Omnissa\VMware Horizon VDI solutions

• Proven experience with Omnissa AppVolumes and Omnissa DEM

• Proven expertise in VDI deployment, management, and troubleshooting 

• Strong automation\scripting skills using PowerShell, Terraform etc.

• Strong background in Omnissa\VMware Horizon Cloud

• Comprehensive understanding of Microsoft Azure cloud services 

• Outstanding problem-solving and analytical skills 

• Excellent communication and stakeholder management abilities

• Proficiency in Microsoft FSLogix

• Expertise in Windows 11 multi-session environments (Preferable but not essential)

• Experience with Azure Virtual Desktop (Preferable but not essential)

• Knowledge of ThinPrint solutions (Preferable but not essential)

• Basic Linux administration skills (Preferable but not essential)

Salary Range: CAD $94,000 - CAD $126,000 

• This posting is for an existing vacancy.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. 

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. 

Citco welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the selection.