Digital Print Operator

CBN Commercial Solutions (CBNCS) provides powerful customized solutions for every B2C and B2B marketing challenge with marketing know-how, direct mail capabilities, digital marketing integration, and full service high-quality offset and digital printing services.

CBNCS is a division of Canadian Bank Note Company (CBN), a global leader and trusted provider of secure document and adjacent enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries and charitable gaming.

CBNCS/CBN's Corporate Philosophy and 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBNCS. We seek long-term relationships with our employees and offer a competitive compensation package that includes health, medical and life insurance benefits and a defined contribution pension plan with company matching.

Internal Job Title: Digital Print/Direct Mail Operator

Job Location: Calgary, AB

Work Type: Permanent, Full-time

Work Model: On-site

Job Status: Existing Vacancy

Salary: $24.00/hr

Position Summary

As a Digital Print Operator, you will play a key role in producing high‑quality printed materials by operating and maintaining a range of digital print technologies. You will set up and run digital presses and related equipment, monitor output for accuracy and consistency, perform routine maintenance, and uphold our quality and safety standards. This role directly supports our end‑to‑end production workflow by ensuring each job is executed precisely according to specifications and delivered on time.

Core Responsibilities

Set Up & Operate Digital Printing Equipment

• Run a range of digital presses (e.g., Ricoh, HP Indigo, inkjet systems).
• Read job dockets, select appropriate substrates, and load equipment for each print run.

Monitor Quality & Adjust for Accuracy

• Continuously inspect output, verify color consistency, check registration, and make real‑time adjustments to maintain print quality.

Perform Routine Maintenance & Troubleshooting

• Clean, calibrate, and maintain digital printers, resolving jams, performing minor repairs, and coordinating service calls when needed.

Manage Print Jobs & Workflow

• Prioritize multiple jobs, manage schedules, track job progress, and hand finished output to downstream steps (e.g., bindery, mail inserting) or next department

Support Finishing & Related Production

• Perform light bindery or finishing tasks such as cutting, folding, laminating, or operating inserters on the direct‑mail side.

Maintain Records & Inventory

• Document completed work, logging machine activities, tracking materials usage, and ensuring adequate stock levels of paper and consumables are part of the job.

Follow Safety & Quality Standards

• Adhere to print‑shop safety procedures, maintain clean workspaces, and apply color management and quality‑control practices.

Collaborate With Team Members

• Work with production staff, supervisors, designers, and project managers to ensure job specifications are met and workflows run smoothly.

Minimum Qualifications

• Legally eligible to work in Canada.
• Fluent in English (read, write, speak).
• Able to obtain and maintain Government of Canada Secret level security clearance.
• Mechanical aptitude.
• Basic computer literacy.
• Able to stand/walk for prolonged periods of time.
• Able to bend, crouch, reach.
• Able to lift/carry up to 60 lbs.

Preferred Qualifications

• Experience working in a manufacturing environment
• Experience working with automated or semi-automated manufacturing equipment

Equal Opportunity Statement

Our organization is committed to employment equity and diversity in the workplace. We actively encourage applications from women, Indigenous Peoples, persons with disabilities, members of visible minorities, and LGBTQ2+ individuals.

We are dedicated to removing barriers and fostering an inclusive workplace that reflects society and we are committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation at any stage of the hiring process, please contact us at (email protected) so that appropriate arrangements can be made.

AI Use in Recruitment Statement

As part of our commitment to transparency and fairness in hiring, we disclose that artificial intelligence (AI) tools may be used at certain stages of our recruitment process. These tools assist in tasks such as resume screening, candidate matching, and interview scheduling. All AI-assisted decisions are subject to human oversight to ensure fairness, accuracy, and compliance with applicable laws.

We are committed to the responsible, transparent, and accountable use of AI, in alignment with Ontario's Responsible Use of Artificial Intelligence Directive and the requirements under the Working for Workers Four Act. This includes taking steps to mitigate bias, protect candidate privacy, and ensure that AI does not unfairly influence hiring outcomes.

If you have questions or concerns about how AI is used in our hiring process, please contact us at (email protected) .