AI Project Implementation Intern

Position Overview:

As an AI Project Implementation Intern , you won't just be supporting day-to-day tasks—you'll play an active role in improving company-wide efficiency through AI-driven initiatives. You'll work closely with operations, product, customer success, and engineering teams to help implement tools that streamline internal workflows and enhance the customer experience. This is an in-person role based out of our Calgary office, with an internship duration of 4–12 months.

What You'll Do:

• Improve Operational Efficiency: Assist other members of the team in implementing internal process improvements using AI-powered tools and automation
• Enable Training at Scale: Help design and implement AI-supported training tools for both customers and internal teams
• Enhance Customer Support: Support the development and rollout of tools such as chatbots or self-serve resources to help answer customer questions more efficiently
• Collaborate Cross-Functionally: Work with team members to translate business needs into practical solutions

Key Responsibilities :

• Contribute as an active member of cross-functional teams focused on operations, customer experience, and product enablement
• Assist in implementing AI-driven tools to improve internal workflows and operational efficiency
• Help build and maintain training materials and systems for customers and internal staff
• Support the design, testing, and deployment of customer-facing tools such as chatbots or automated help resources
• Gather feedback from internal teams and customers to improve tools and processes
• Document workflows, processes, and tool usage clearly for internal and external audiences
• Track basic metrics to evaluate the effectiveness of new tools and process improvements
• Support change management by helping teams adopt new systems and workflows
• Follow data privacy, security, and confidentiality standards

Qualifications:

• Currently enrolled in or a recent graduate of a degree in Business, Operations, Information Systems, Computer Science, Engineering, or a related field
• Strong interest in operations, process improvement, and using technology to drive efficiency
• Familiarity with AI tools, automation platforms, or chatbots is an asset
• Strong written and verbal communication skills
• Passion for healthcare innovation and improving customer and employee experiences

• Problem Solver: You enjoy breaking down messy processes and making them simpler and more efficient
• Tech-Curious: You're excited about AI and eager to apply new tools in real-world business settings
• Self-Starter: You take initiative, ask thoughtful questions, and move projects forward
• Organized & Adaptable: You can manage multiple projects and adjust quickly in a fast-paced environment
• Clear Communicator: You can explain tools and processes to both technical and non-technical teammates

What We Offer:

We offer a paid internship where your work directly impacts real patients and doctors. You'll be mentored by senior leaders in the field and get a front-row seat to the scaling of a world-class AI product.

How To Apply:

Interested candidates are asked to apply directly on our website through our job board. Additionally they are encouraged to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. 

Application Deadline:

February 23, 2026