Sales Associate

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 24 stores in across Canada to-date and more to come

We are looking for Sales Associate to join our team for our CF Pacific Centre location.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

• Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
• Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
• Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
• Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
• Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
• Maintain a clean, organized, and visually appealing sales floor
• Collaborate with team members to support daily store operations and achieve goals
• Performs ad-hoc duties as assigned

What We're Looking For

• Previous retail, sales, or customer service experience preferred
• A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
• Excellent communication and interpersonal skills
• Team-oriented with a friendly and energetic personality
• Strong problem-solving abilities and able to adapt to customer needs
• Ability to work in a fast-paced environment and multitask effectively
• Basic math proficiency and ability to handle cash and transactions accurately

Vacancy type: backfill

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.