Senior Project Manager

Senior Project Manager

Permanent Full-Time

• Lead detailed project planning and execution by defining project scope, objectives, timelines, budgets, and deliverables in alignment with organizational priorities.
• Develop and maintain comprehensive project documentation, including business cases, project charters, statements of work, business proposals, project plans, analysis reports, and other key project management artifacts.
• Apply core project management principles and best practices (e.g., PMBOK, Agile, or hybrid approaches) to manage scope, schedule, cost, quality, and risk.
• Identify and proactively address project risks and roadblocks, ensuring smooth project execution and maintaining transparency with stakeholders, and escalates issues for resolution.
• Track and report on project progress, performance, and outcomes through regular updates to senior leadership and governance committee
• Partner with business, product, and technical teams to review and finalize BRDs (Business Requirements Documents) and FRDs (Functional Requirements Documents).
• Liaise with internal and external partners to develop/continually improve project processes to drive towards project success.
• Ensure adherence to SDLC best practices and compliance with IT governance standards.
• Strong written, verbal, and presentation skills; ability to communicate complex concepts concisely and simply to clients, internal and external stakeholders.

• Build and maintain strong relationships with internal and external stakeholders to ensure transparent communication and stakeholder buy-in.
• Facilitate meetings, workshops, and stakeholder forums to drive collaboration and alignment.
• Liaise with clients and stakeholders (e.g.: project and executive-level resources at Ontario Health, clinician practices, institutions) to explain the benefits, responsibilities and progress associated with products and services.
• Develop and deliver communication materials and business presentations tailored to various audiences.
• Collaborate with internal and external partners to improve project delivery processes, tools, and frameworks, driving continuous improvement and consistency across initiatives.
• Create/deliver communications materials and business presentations to internal and external clients/stakeholders.

• Ensure projects adhere to corporate governance, reporting, and documentation standards established by Corporate Planning.
• Support portfolio and program-level reporting, providing input on project status, metrics, and performance indicators for enterprise dashboards.
• Collaborate with Corporate Planning team to identify opportunities for process improvements, standardization, and alignment with organizational strategy.
• Mentor project team members and peers on project management practices and the consistent application project management frameworks.
• Participate in enterprise planning cycles, providing insights from active projects to inform prioritization and resource allocation decisions.

• University degree in Health Informatics, Business Administration, or a related field.
• Project Management Professional (PMP) certification or certification in progress is required.
• At least seven (7) years of project management experience, including within the healthcare industry, with a minimum of five (5) years as a Project Manager.
• Familiarity with ITIL processes (incident, change, and release management).
• Demonstrated ability to lead complex projects in healthcare IT from inception to completion.
• Strong business acumen, solution oriented, critical thinker, and creative problem solver.
• Ability to influence and work productively with multiple partners.
• Experience in developing detailed analysis, interpretation and opinion to support and guide senior stakeholders.
• Experience leading cross-functional project teams in multi-stakeholder environments.
• Comprehensive project planning experience (e.g.: business planning, budgeting, forecasting, risk/problem management).
• Experience working in a formal and structured project management environment/project management office.
• Good understanding and experience of Waterfall, Agile and Hybrid delivery methodologies.
• Excellent written communication and oral presentation skills, and able to present technical topics to non-technical audiences.
• Experience with vendor and team relations, change management, and multi-tasking is a requirement.
• Experience with MS Office and proficiency in Excel, PowerPoint, Project, and Visio is required.
• Familiarity with Ontario's healthcare system and relevant organizations, such as Ontario Health and the Ministry of Health, is an asset.
• Knowledge of MS SharePoint is an asset.

• Fun, friendly, and dynamic work environment with a passion for digital health.
• Hybrid working model.
• Participation in our discretionary bonus program, in accordance with our policy.
• Matched defined contribution pension plan.
• Comprehensive health, dental and vision plans, with 100% employer-paid premiums.
• Extended mental health coverage.
• Maternity and parental leave top-up programs.
• Short-term and long-term disability programs.
• Employee/family assistance programs.
• Professional development opportunities.
• Two (2) annual paid volunteer days to contribute to causes that matter to you.
• One (1) annual floater day.
• Base salary range of $82,081 - $115,000 annually; final compensation offered will be determined based on experience, skill set, education, training, and internal equity.
• Fantastic opportunity to grow within the team and throughout the organization.
• An organization recognized as one of the Best Places to Work in Canada for 2025 by HRD Canada.