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Observability Platform Software ArchitectSalesforce.Com Inc • United States
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Observability Platform Software Architect

Salesforce.Com Inc
  • US
    United States
  • US
    United States
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À propos

To enhance your candidate experience, please consider applying for a maximum of 3 roles within a 12-month period to avoid duplication of efforts. About Salesforce Salesforce is the leading AI CRM, where talented individuals collaborate to drive customer success. Here, ambition meets action, technology meets trust, and innovation is more than just a buzzword; it’s a fundamental aspect of our culture. The world of work is evolving, and we are on the lookout for Trailblazers who are committed to improving businesses and the world through AI. Ready to advance your career with a company at the forefront of workforce transformation? You’ve come to the right place! Join us at Agentforce, the future of AI, and be part of Salesforce's remarkable journey. Salesforce has partnered with Google Cloud in a monumental $2.5 billion initiative aimed at transforming customer relationship management (CRM) through cutting-edge AI technology. By integrating Google’s Gemini AI models into Salesforce's Agentforce platform, we are empowering businesses to leverage multi-modal AI capabilities, including processing images, audio, and video, thus delivering extraordinary customer experiences. You will have the unique chance to work at the cutting edge of IDP, AI, and cloud computing, contributing to a comprehensive suite of Salesforce applications on Google Cloud. Join our team of skilled engineers to help build a robust platform for agentic solutions on GCP. Our Public Cloud engineering teams are dedicated to innovating and maintaining a large-scale distributed systems platform that delivers hundreds of features to production daily for millions of users across diverse industries. Our users rely on our platform to be reliable, fast, secure, and to consistently support their customizations and integrations whenever we release updates. You will need extensive experience in delivering large-scale systems and managing services at a high scale efficiently and automated. Responsibilities Drive the vision of delivering a complete suite of Salesforce applications on Google Cloud while collaborating with globally-dispersed teams. Architect and implement large-scale Observability platforms. Facilitate execution and delivery by coordinating with cross-functional teams, architects, product owners, and engineers. Engage technically with product owners, architects, and engineering teams to design and develop top-tier services and systems at scale. Present architectural vision to executives, architecture councils, and broader communities. Provide technical mentorship and career development support to team members. Encourage creative ideas, express your viewpoint, and lead through influence. Make decisive choices, innovate while managing risks, and ensure product success. Foster a positive culture while hiring the most qualified individuals with a commitment to diversity. Engage in development tasks, including coding and feature verification, to support team release commitments and maintain your technical expertise. Analyze root causes of production-level incidents and create high-quality RCA reports. Experience/Skills Required Master’s or Bachelor’s degree in Computer Science, Software Engineering, or relevant experience. Proven experience in creating architectures for large-scale Observability platforms. Background in architecting and designing fault-tolerant systems focused on scalability and stability. Contributions to open-source projects are a plus. Proficient in one or more programming languages: Java, Python, or Go. Experience with AIOps or AI Site Reliability Engineering (SRE) tools to automate incident resolutions. Ability to define Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure service quality. Proficiency in using monitoring systems like Prometheus, Splunk, Grafana, Zipkin, OTEL, or equivalent systems. Skilled at identifying opportunities to enhance service resilience through methodologies such as chaos engineering and performance/load testing. Familiarity with Kubernetes, service mesh, and contemporary technologies/services on public cloud is advantageous. Demonstrated leadership in software development projects with a strong track record of delivering technically challenging products. Experience in service ownership for cloud-based distributed services operating at a B2C scale. Exceptional written and verbal communication skills, including experience presenting to executive leadership. Background in Agile/Scrum development environments with a focus on iteration and adaptability. Strong adherence to software engineering best practices that promote the creation of world-class products. Deep understanding of data structures and algorithms with extensive programming experience, particularly in object-oriented languages. *LI-Y Unleash Your Potential At Salesforce, unlocking your potential is our priority. Our benefits and resources are designed to support you in achieving balance and being your best. Alongside our AI agents, you’ll amplify your impact and together we’ll deliver the power of Agentforce to organizations of all sizes, creating remarkable experiences for customers. Apply today to not only shape the future but redefine what’s possible for yourself, for AI, and for the world. Accommodations If you require assistance due to a disability when applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer committed to maintaining a workplace free from discrimination. We believe in creating an inclusive environment where every employee and applicant is evaluated based on merit, competence, and qualifications, without regard to any protected characteristic. This commitment extends to all recruiting, hiring, and employment practices. In the United States, compensation will be determined based on factors such as location, job level, related knowledge, skills, and experience. Specific roles may offer incentive compensation, equity, and benefits. Discover more about our company benefits. Please note that Salesforce will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring. The typical base salary range for this position is $209,700 - $351,800 annually. In select cities, such as those in the San Francisco and New York City metropolitan areas, the base salary range for this role is $251,900 - $384,100 annually. This range represents base salary only and excludes other compensation components.
  • United States

Compétences linguistiques

  • English
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