Network/Systems EngineerCMIT Solutions • Cincinnati, Ohio, United States
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Network/Systems Engineer
CMIT Solutions
- Cincinnati, Ohio, United States
- Cincinnati, Ohio, United States
À propos
CMIT Solutions is an IT Managed Services Provider (MSP) focused on serving small to medium-sized businesses in the local area. We believe in a foundation based upon character and integrity, a passionate commitment to our clients, dedication to continuous personal and professional growth, devotion to family and community, and doing our work with a spirit of fun and sense of humor. For an IT professional, choosing an MSP environment like CMIT Solutions over an internal corporate IT department often accelerates career growth. You will work with diverse tech stacks across multiple industries (healthcare, finance, legal), gaining unparalleled exposure and experience.
*Role Overview*
We are seeking a professional with solid IT experience to manage, maintain, and improve the IT infrastructure of client businesses throughout the greater Cincinnati area, mostly on the eastside. The hired candidate will perform systems administration, manage the service delivery experience, work with the help desk to resolve escalations, implement cybersecurity measures, deploy cloud architecture, administer AI solutions, and lead projects such as network infrastructure design and installation (new systems or upgrades). This role requires the ability to confidently converse with client executives in a non-tech manner.
*Responsibilities*
· Perform systems administration of managed services: utilizing RMM tools for patch management, proactive maintenance for devices, security management, network configurations and updates, and BCDR activities.
· Function as primary service delivery coordinator: monitoring and managing tickets from assignment to resolution, scheduling work, and ensuring clients are satisfied and SLAs are achieved.
· Diagnose, research, and troubleshoot escalated computer and network issues (OS, Hardware/Software, Networking, VPN, Wi-Fi, Servers) both remotely and onsite.
· Design, configure, and lead the installation of complex networks, cybersecurity solutions, servers, desktops, virtual machines, cloud architecture, VOIP products, and backup systems.
· Provide assistance and guidance to L1 and L2 Help Desk technicians.
· Perform network assessments and cybersecurity risk assessments. Consult with clients on recommendations.
· Provide strategic planning to clients to ensure their technology is secure and working to meet their business goals.
· Respond promptly to alerts and provide on-call emergency services after hours/weekends as needed.
· Travel to client locations for evaluations and project work
· Communicate complex technical situations to non-technical client executives effectively.
*Qualifications & Experience*
· Education: Associate degree or equivalent required.
· Experience: 3+ years of IT-related technical experience.
· Certifications (Required): CompTIA Network+ and Security+ (or equivalent).
· Certifications (Preferred): CCNA, CCNP.
· Strong knowledge of computer/server hardware and software troubleshooting.
· Expertise in network and cybersecurity security principles, standards and implementations including advanced firewall configuration, Layer 2 protocols and network segmentation.
· Experience within M365 Admin portals and also email migrations to M365.
· 3+ years of Microsoft Windows Server administration (Required).
· 3+ years of Computer networking management (Required).
· Experience with Mac OS (1 year preferred).
*Technical Skills*
· Centralized management tools (RMM) for disk imaging, patching, and monitoring.
· Help Desk issue tracking systems (PSA).
· Networking: TCP/IP, DNS, DHCP, VPN, SD-WAN, LAN, VLAN, WiFi, Firewalls, Routers, Switches.
· Active Directory and Group Policy Object (GPO) management.
· Cloud environments and virtualization.
· Powershell scripting and automation.
*Personal Traits*
· Self-motivated, dependable, and passionate about technology.
· Ability to multi-task, work under pressure, and handle interruptions.
· Excellent communication skills with diverse personalities.
· Detail oriented and takes pride in documenting their work.
· Enthusiasm for teamwork and helping customers grow their businesses.
*Benefits*
· Employee ownership
· Health insurance
· Generous paid time off
· Professional development assistance
How to Apply
To be considered, please send a cover letter to HR\_cincyeast@cmitsolutions.com
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
* 401(k)
* Health insurance
* Paid time off
* Professional development assistance
Experience:
* Network engineering: 2 years (Required)
* Mac OS: 1 year (Preferred)
* Microsoft Windows Server administration: 3 years (Required)
* Computer networking management: 3 years (Required)
License/Certification:
* CompTIA Network+ or equivalent (Preferred)
Ability to Commute:
* Cincinnati, OH (Required)
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
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