Relief Event Host – Administration

• Acts as the on-site contact for rental events as needed
• Ensures rooms are clean and set-up in proper configuration and turns on lights and opens doors in advance of guests' arrival
• Provides AV/IT set up and equipment support for key on-site contacts and guests, monitor its usage, ensure it is returned in good condition and report any damages or losses to Venue Rentals Coordinator (VRC)
• Presents a positive and professional image of the organization to all interactions
• Directs catering and other rental deliveries to the appropriate venues
• Handles guest complaints and issues with tact and diplomacy, de-escalating potential
• for conflict
• At the end of the event, ensures the initial room set up is maintained, turns off lights and closes and/or locks doors, where required
• Completes activity report at the end of each event and leaves for Venue Rentals Coordinator

• Community-college level education, such as technical or commercial training in relevant fields directly related to the job (Cases for Equivalency will be considered);
• 1-3 years directly related work experience
• Exceptional customer service and interpersonal skills
• Occasional lifting and moving of small furniture may be required
• Demonstrate respect, consideration and acceptance of the opinions of others while expressing their own expertise and effectively utilizing relevant resources and specialists

YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.

YWCA Toronto is a Scent-Sensitive Workplace.