Part-time F&B Supervisor

Position Summary

Under the general direction of the Senior Manager, F&B this position is responsible for the overall guest experience of the Food & Beverage Department. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities 

• Provides leadership to F&B team on a shift by shift basis
• Ensures high guest satisfaction, resolves complaints, interacts with customers and maintains a positive atmosphere
• Supervise daily meal service, acts as expeditor during peak times, and ensures cleanliness and ambiance
• Ordering supplies, managing inventory, control and monitor waste
• Offers food and beverage expertise to internal and external customers
• Assists the monthly inventory count and forwards discrepancies to management
• Carries out inspections on a regular basis to ensure consistency and reports maintenance and supplies deficiencies
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Education and Qualifications

• Post Secondary hospitality or hotel education or suitable combination of education and experience 
• Minimum 1 year F&B experience
• Leadership experience an asset
• Serving it Right certification
• Ability to work a flexible schedule including evenings, weekends and holidays
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Excellent verbal and written communication skills
• Computer literacy in MS Office an asset
• Ability to successfully obtain a Gaming License

Work Environment Considerations

Standing for long periods of time and non-traditional work hours