Partner Channel Manager

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

Job Overview
The Partner Channel Manager (Concession & Franchise) owns the commercial performance, growth, and execution of Mejuri's partner-operated retail channels globally. This role serves as the single-threaded leader for key concession and franchise partnerships, accountable for revenue, margin, and door productivity while ensuring premium brand execution in partner environments. Working cross-functionally across Retail, Merchandising, Marketing, Finance, and Operations, this role identifies and activates growth opportunities, builds compelling business cases, and drives end-to-end execution to scale Mejuri's partner channel.

• Own P&L performance across all concession and franchise partners, driving revenue growth, margin expansion, and door productivity.
• Develop and execute annual and long-range partner channel strategies aligned to Mejuri's global growth and brand objectives.
• Lead forecasting, trading, and performance reviews (weekly/monthly), identifying risks and opportunities and course-correcting in real time.
• Identify, evaluate, and prioritize revenue-generating initiatives across partners (e.g., marketing moments, trunk shows, cross-selling strategies, assortment shifts).
• Build and present clear business cases, including cost/benefit analysis, market insights, and ROI projections, to secure internal and partner buy-in.
• Partner closely with Finance to ensure strong forecasting accuracy, budgeting discipline, and financial governance.

• Act as Mejuri's senior day-to-day relationship owner for key global partners.
• Lead joint business planning, performance reviews, and commercial governance with partners.
• Ensure partners are aligned to Mejuri's brand, operational, and customer experience standards.
• Identify opportunities to expand existing partnerships and evaluate new partner opportunities in line with Mejuri's growth strategy.
• Navigate complex, nuanced partner dynamics with high EQ and strong influence.

• Collaborate with Marketing to execute channel-specific strategies that drive traffic, conversion, and brand heat within partner environments.
• Align Mejuri's brand and product strategy with partner marketing calendars and key retail moments.
• Evaluate co-op marketing opportunities, ensuring strong ROI and brand integrity.
• Balance localized execution with global brand consistency.

• Partner with Merchandising to tailor assortments by partner, region, and format to optimize sell-through and margin.
• Ensure strong execution of product launches, seasonal flows, and replenishment strategies.
• Provide market and partner insights to inform product strategy, pricing, and lifecycle decisions.
• Adapt assortments to reflect partner positioning (e.g., luxury-led or diamond-focused environments) without brand dilution.

• Translate partner strategy into clear, executable plans across Retail Operations, Merchandising, Marketing, Finance, Expansion, and Fulfillment.
• Lead cross-functional initiatives including new door openings, store-in-store launches, and operational improvements.
• Proactively identify risks, dependencies, and bottlenecks, driving solutions with urgency and clarity.
• Build scalable processes and playbooks to support partner growth across markets.

• Partner with Retail Operations and Fulfillment to ensure operational readiness and execution across all partner locations.
• Oversee standards for staffing, training, inventory flow, and in-store execution within concessions.
• Ensure launch readiness, peak trading preparedness, and consistent brand execution through audits and corrective action plans.

• Proven experience acting as a single-threaded owner for partner or account performance, with direct accountability for revenue, margin, and growth outcomes.
• Demonstrated experience in wholesale, concessions, franchise, or shop-in-shop retail, ideally within fashion, jewelry, luxury, or premium consumer brands.
• Strong commercial and financial acumen, with the ability to identify revenue opportunities, build business cases (cost/benefit, ROI), and drive decisions through data and insight.
• Demonstrated ability to build and manage senior partner relationships, navigating complex, nuanced dynamics across multiple external businesses.
• Experience driving results through cross-functional leadership, partnering closely with Retail Operations, Merchandising, Marketing, Finance, and Supply Chain to execute initiatives end-to-end.
• High EQ and influence, with the ability to gain alignment, manage competing priorities, and represent the brand with credibility internally and externally.
• Strategic thinker who is also execution-oriented, comfortable operating in ambiguity and translating strategy into clear, actionable plans.
• Strong communication and storytelling skills, able to present recommendations, performance insights, and trade-offs with clarity and confidence.

• A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
• A hybrid work model for all corporate roles
• 'Mejuri Passport' which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• A generous product discount

Location
Toronto, Ontario
60 Bloor Street W
Hybrid; 3 days in office 2 days remote

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto.

Salary
90K-125K 
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 90-125K per annum based on a candidate's experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience.

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence

CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions

EMPOWERED OWNERS | Treat the company like your own, take initiative

FIND A WAY | Seek simple, creative solutions, and act fast

DRIVE RESULTS | Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.