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at HITT .
Information Technology Intern
Job Description:
HITT Contracting, a Washington Post Top Workplace, seeks a summer intern to join our Information Technology team from May to August in the Falls Church, VA. headquarters office. This entry-level intern will be exposed to a range of functions within the IT team including, providing technical support to team members, asset management, documenting processes, and tackling special projects. The position reports to an IT team member and will be mentored/managed on a day-to-day basis by multiple members of the IT team. Responsibilities Provide exceptional customer service to all HITT team members and leadership
Maintain constant communication with team members and IT staff through resolution of problems
Troubleshoot hardware and peripheral failures, such as printers, laptops, phones, etc.
Setup and administer O365 accounts and applications
Configure and troubleshoot IOS devices including iPhones and iPads
Create and track trouble tickets and update progress through completion
Provide technical assistance on supported HITT applications and network devices
Maintain documented security protocols during every aspect of IT
Assist with other special projects as assigned
Qualifications Pursing an undergraduate degree in Information Technology, Computer Science, Business, or a related field of study
At least two years of coursework completed
Exceptional customer service orientation
Proven analytical, evaluative, and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to conduct and direct research into IT issues and products as required
Strong working knowledge of Microsoft Office. especially PowerPoint, SharePoint, and Adobe Acrobat
Ability to accurately assist with maintaining IT asset inventory
A self-starter with a can-do attitude, organized and efficient
Willingness to go the extra mile and give even the smallest tasks a high level of attention and effort
Must have strong verbal and written communication skills
HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Compétences linguistiques
- English
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