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À propos
Peterson Technologies was founded in 2001 as an advanced technology company providing smarter ways to ingest, detect interests, translate, display, and simplify the usefulness of mass volumes of data. To provide this level of service, Peterson engineers and analysts continually develop newer and faster ways to identify, separate, and utilize interesting things. We understand the importance of our customers' goals and know that it is our job to help our customers meet or exceed these goals, on time, and without question. This position requires an active DoD Security Clearance. Responsibilities Provides support for implementation, troubleshooting and maintenance of IT systems Manages the daily activities of configuration and operation of IT systems Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Provides assistance to users in accessing and using IT systems Provides support to IT systems including day?to?day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to agency management and internal customers Optimizes system operations and resource utilization, and performs system capacity analysis and planning Provides support for the dispatch system and hardware problems and remains involved in the resolution process Provides in?depth experience in trouble?shooting IT systems Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Basic Qualifications
5 years of experience Bachelor's Degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Peterson Technologies provides an excellent benefit package to include generous PTO, healthcare, STD, LTD, life insurance, 401(k) contribution and tuition and training reimbursement. Salary range = $106,000 - $135,000, depending on experience. Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at jobs@ptech-llc.com or call 240?456?0092. Peterson Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a federal contractor. The law requires us to provide equal employment opportunity to qualified persons with disabilities. We have a goal of having at least 7% of our workers as people with disabilities and must measure our progress toward this goal. Completing this form is voluntary; your answer is confidential and will not be used in hiring decisions. #J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
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