À propos
Network Engineer - Infrastructure & Operations This Network Engineer will support NextEra Energy's complex network infrastructure, focusing on enterprise network upgrades, substation power grid management, and operational excellence. The role requires hands-on expertise inCisco, Arista routing/switching, and Palo Alto firewalls, along with network automation capabilities usingAnsible, while maintaining operational stability through incident response, problem management, and participation in 24/7 On-Call rotation. Responsibilities
Infrastructure Modernization & Upgrades Lead network infrastructure upgrade projects across enterprise environments UpgradeCisco, Arista, and Palo Altonetwork devices to Gold Standard versions, including core switches, access switches, routers, and firewalls Manage and upgrade substation power gridCiscorugged switches/routers supporting critical energy operations Leverage automation tools such asAnsibleto streamline upgrade processes, ensure consistency, and improve operational efficiency Operational Support & Service Management Respond to and resolve incident tickets during business hours, ensuring timely restoration of network services Participate in24/7 On-Call rotationto provide after-hours support for urgent network issues Collaborate with cross-functional IT teams to troubleshoot and resolve complex network problems Investigate and document root causes for problem tickets, developing permanent solutions to prevent recurrence Provision network resources including VLANs, switch ports, server connectivity, routing configurations, and firewall rules via Work Order (WO) fulfillment Project Planning & Execution Develop detailed project plans for network upgrades and infrastructure maintenance Coordinate with stakeholders to schedule maintenance windows and minimize business impact Document network configurations, upgrade procedures, and standard operating procedures (SOPs) Provide status updates and communicate project progress to leadership and technical teams Ensure compliance with change management processes and regulatory requirements Required Skills & Experience
5+ years of hands-on experience withCiscorouting and switching platforms (IOS upgrades, core/access layer architecture) Proven experience upgradingArista, andPalo Altonetwork equipment and configurations Proficiency with network automation tools, particularlyAnsible, for configuration management and deployment automation Strong understanding of network protocols, VLANs, routing, switching, and firewall policy management Experience managing ruggedized network equipment in industrial or utility environments (preferred) Demonstrated ability to manage incident and problem tickets with strong troubleshooting skills Experience with project planning, scheduling, and execution Excellent communication skills for technical and non-technical audiences Availability to participate in On-Call rotation for 24/7 operational support Key Deliverables
Successful completion of network infrastructure upgrades to Gold Standard with minimal downtime Timely resolution of incident and problem tickets within established SLA targets Accurate provisioning of network resources (VLANs, ports, firewall rules) per Work Orders Comprehensive documentation of network configurations, procedures, and project outcomes Proactive participation in On-Call rotation ensuring continuous network availability
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Compétences linguistiques
- English
Avis aux utilisateurs
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