Client Computing Specialist (Information Technology)Lamar University • United States
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Client Computing Specialist (Information Technology)
Lamar University
- United States
- United States
À propos
$40,192.00 - $52,250.00 Annually Location :
Beaumont, TX Job Type:
Full-Time Staff Job Number:
202600049 Home Org:
IT Client Computing & Networking Opening Date:
02/03/2026 Closing Date:
Continuous FLSA:
Non-Exempt
Job Summary
The Client Computing Specialist provides technical support for client computing systems in offices, classrooms, and labs to ensure the efficient and effective use of information technology resources. This position is responsible for diagnosing and resolving hardware, software, and connectivity issues in a timely and accurate manner, while delivering excellent customer service and training. The technician assists in developing and implementing operational standards and procedures to improve the management of client computing environments. Additionally, this role provides support for multimedia and audiovisual technology used in classrooms and during special events. Special Note:
We are unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future. Essential Job Functions
Install, diagnose, maintain, and repair a variety of software and hardware, including workstations, mobile devices and networked peripherals. Troubleshoot and provide technical support for software, hardware, and connectivity issues. Recommend, schedule, and perform client computing hardware and peripheral equipment improvements and upgrades. Research, evaluate, and recommend technology solutions that enhance efficiency, reduce costs, and improve service delivery. Develop and follow standard operating procedures (SOPs) for managing client computing environments. Accurately receive, document, and track client computing problems and questions reported by the university community. Maintain records, inventory, and supplies associated with assigned duties. Collaborate with team members and cross-functional departments on a variety of IT projects and initiatives. Establish and maintain effective communication and working relationships with customers, colleagues, and vendors. Performs additional responsibilities as assigned.
Minimum and Desired Qualifications Minimum Qualifications:
Associates degree in related area with at least two years of relevant experience
OR
a combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Desired Qualifications:
Six (6) months to Two (2) years of technical or customer service-related work experience is preferred. Working knowledge of current operating systems including Windows and Mac OS, Microsoft Office, printers, basic multimedia systems and e-mail applications. Professional certifications such as CompTIA (A+, Network+), Microsoft (MCSA, MCITP, etc.) or HDI (Desktop Support Technician or Support Center Analyst) preferred. Experience with enterprise endpoint management solutions, such as Microsoft Intune, Microsoft SCCM, CFEngine, LANDesk, Altiris etc. Experience in the use of Microsoft Active Directory or other directory service, including group and object management, policy tasks, access control and authorization. Experienced using scripting languages & batch files to automate tasks.
Supplemental Information Key Competencies:
Technical knowledge of networked and stand-alone PC and MAC software, Windows registry, file systems and basic network concepts. Knowledge of basic computer troubleshooting techniques for Windows and MAC OS. Ability to adapt to changing technologies and work methods Ability to listen to customers, and quickly analyze, identify root cause, and resolve problems using creative solutions. Read and understand technical manuals and procedural documentation. Conduct research on computer issues, technologies and products to identify and recommend innovative solutions. Take initiative, and response to time-sensitive situations that are essential, along with discretion and good sense in dealing with clients Excellent written and verbal communication skills. Prioritize and manage time effectively. Maintain accurate records. Ability to establish and maintain cooperative relationships. Ability and willingness to work cooperatively with others.
Physical Requirements:
May be required to move and lift materials and equipment weighing up to 25 pounds. May be required to climb ladders and work overhead. Good physical condition with quick mental capabilities.
Job Conditions:
Work is performed under direct supervision, with latitude for independent decisions. Lamar University is An Equal Opportunity Employer
Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. 01
Do you have an Associates degree in related area with at least two years of relevant experience OR a combination of education, experience, and training that would produce the required knowledge and abilities?
Yes No
02
Will you now or in the future require sponsorship?
Yes No
Required Question
Compétences linguistiques
- English
Avis aux utilisateurs
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