À propos
1st Week of December 2025 Shift: Weekday (After office hours) / Weekend (usual 8 hours)
Job Purpose:
We are seeking experienced IT Desktop Support Engineer L2 to support a large-scale desk and monitor installation project. The engineers will be responsible for the physical setup, removal, and configuration of end-user desk equipment, ensuring seamless deployment with minimal disruption to business operations.
Roles and Responsibilities: Install and configure dual monitor setups (2 monitors per desk) for approximately 300+ desks. Set up one docking monitor with built-in webcam on the left and connect a secondary monitor on the right. Remove existing docks and ensure proper cable management. For desks with wireless keyboards/mice, relocate wireless adaptors into the new docking monitors to maintain functionality. Relocate and set up equipment from 23 desks to another floor (specific floor to be confirmed). Perform all installation and setup outside of office hours (evenings and weekends). Verify all devices are connected, powered, and functioning correctly post-installation. Maintain detailed records of completed installations and equipment moved. Follow company procedures for asset tagging and inventory updates. Ensure work is completed within project timelines and quality standards. Required Skills and Experience:
3+ years of experience in IT desktop support, hardware installation, or deployment projects. Strong understanding of desktop, monitor, and docking station configurations. Familiar with Windows OS and general end-user computing environments. Experience performing IMAC (Install, Move, Add, Change) activities. Knowledge of hardware troubleshooting and cable management best practices. Excellent attention to detail and ability to work efficiently under tight timelines. Ability to work independently or as part of a coordinated team. Good communication and documentation skills. Must be available for after-hours and weekend shifts. Preferred Qualifications:
Previous experience supporting large corporate office moves or mass hardware deployment. Experience with ServiceNow or other IT ticketing/asset management systems. Basic understanding of network connectivity and peripheral device setup.
Compétences linguistiques
- English
Avis aux utilisateurs
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