À propos
Student Title Classification Information
Quick Link https://chapman.peopleadmin.com/postings/38877
Job Number SE169624
Position Information
Department or Unit Name Desktop Support
Position Headcount 2
Position Title Desktop Support Assistant
Academic Year Academic Year 2025-2026
Term or Semester All Academic Year
Is this Role for an Undergrad or Grad Student? Grad and Undergrad
Anticipated Pay Range $16.90
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
On which Campus will this work be done? Orange
Approved Supervisor Jamie Wisdom
Supervisor Email jawisdom@chapman.edu
Scheduling Please use dates within Chapman Academic Calendar (https://www.chapman.edu/academics/academic-calendar.aspx)
Desired Start Date 01/19/2026
Projected End Date 12/18/2026
Average number of hours per week Up to 19 Hrs
Position Summary Information
Job Description Summary
The Desktop Support Assistant position is responsible for troubleshooting, configuring, deploying, and maintaining computers, printers, and other technologies on the Orange campus. This position works closely with the Desktop Support team on day-to-day operations.
Responsibilities Create, update, and resolve tickets in our ITSM, Jira Service Management. Assist the Desktop Support team with computer imaging, configuration, and deployments. Assist staff and faculty with printer setup, installation, and troubleshooting. Assist with software installation and troubleshooting. Assist with computer equipment moves around campus. Maintain computers (Mac and PC) in the labs, classrooms, and public access areas to ensure they are up-to-date. Deliver peripherals and other technology equipment to campus.
Required Qualifications
Little to minimal prior experience.
Desired Qualifications
Candidates should have some knowledge or experience in these areas: • Windows 11 • Mac OS • Basic networking principles • Microsoft Office 365 • Customer Service • Time Management
Special Instructions to Applicants
Successful completion of a criminal background check will be required for the final candidate(s).
Must have work availability: 8 am to 5 pm, Monday through Friday
Budget Information
Is Federal work-study required? With or Without FWS
Compétences linguistiques
- English
Avis aux utilisateurs
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