Service Manager

About the Role

We are seeking a results-driven, experienced Service Manager to lead a service department. This is not a training role. We are only accepting applications from candidates with a documented track record of success in fixed operations.

If you've run a shop before — and run it well — we want to talk to you.

What We're Looking For

• Minimum 3 years of proven experience as a Service Manager
• Strong leadership and communication skills
• Ability to drive profitability while maintaining customer satisfaction
• High accountability for service metrics and team performance
• Excellent organizational skills and the ability to manage a fast-paced department
• No-nonsense attitude, team motivator, and operationally sharp

Responsibilities

• Oversee daily service department operations
• Motivate and manage technicians, advisors, and support staff
• Maximize shop productivity and repair order count
• Monitor key KPIs and performance metrics
• Ensure an exceptional customer experience
• Enforce compliance with company and manufacturer processes
• Coordinate closely with parts, warranty, and front-end departments

Why Work With Us

• Stable, growing dealership group
• Strong leadership team
• Opportunity to make real money and lead real results
• No micromanagement — just expectations and accountability

Do Not Apply If:

• You've never run a service department
• You're looking for a place to "learn on the job"
• You can't provide proof of past success

Job Type: Full-time

Pay: $54, $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person