Medical Receptionist

Townsen Memorial Hospital is looking for a Medical Receptionist to join our team

Medical Receptionist's duties and's work encompasses many tasks such as greeting patients, scheduling appointments, performing clerical duties, and providing medical procedural support. Exhibits professionalism at all times while answering inquiries and providing information to the general public, visitors, patients, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Supports medical
staff by completing administrative requirements as assigned.

ESSENTIAL FUNCTIONS:

• Demonstrates customer service standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, take 5 minutes each day to go

above and beyond for one patient or visitor, honor diversity and thanks each customer/patient)

• Greet patients as they arrive into facility and provide them with appropriate information
• Assist patients to complete all necessary forms and documentation
• Ensure completeness and accuracy of patients' forms and logs all demographics in EMR system
• Update patients' information into database
• Move patients through appointments as scheduled. Keep patient appointments on schedule by notifying provider of patients' arrival
• Respond and comply to requests for information including sending faxes and e-mails
• Answer telephone and deal with inquiries