Customer Service Representative

Job Title:
Customer Service Representative (CSR)

Location:
Bradenton, FL

Duration:
Contract to Hire

Salary Range:
$18 to $20/hourly ($44K to $45K Annually)

Job Description:

We are seeking a dependable and adaptable
Customer Service Representative
to join a growing customer service team in Bradenton, FL. This role is ideal for someone who thrives in a fast-paced, evolving environment and can manage multiple responsibilities beyond traditional customer service.

The position requires strong communication skills, sound judgment, and the ability to learn new processes without relying on rigid manuals. The right candidate will be comfortable handling customer interactions, operational tasks, and cross-functional coordination while maintaining accuracy and professionalism.

This role begins fully onsite (5 days per week). After demonstrating strong performance and accountability, the schedule transitions to a hybrid model (4 days onsite).

Key Responsibilities

• Handle inbound and outbound customer communications via phone and email
• Respond to customer inquiries regarding orders, products, and