Program Director

PROGRAM DIRECTOR

Job Description

The below job description is not meant to encompass every task, skill, or situation that may be encountered in this role. It is meant to give an overview of the necessary functions, skills and experiences needed to successfully perform the job. Each employee is expected to use LADD's mission and The LADD Way to guide their performance. This job description may be modified as organizational needs dictate and changes will be discussed and documented.

Department & Purpose Programs

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Responsible for fulfilling LADD's mission to empower adults with developmental disabilities to live, work and connect; engages directly with developmentally disabled adults and their families based on their prescribed individual needs Reports To Chief Operating Officer

Stakeholders

Internal:

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People Served

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Executive Team

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HR, Finance & Support Teams

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Strategic Ops & Development Teams

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Manager Level

External:

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HCDDS

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DODD

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Families

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Prospective Families & People Served

Employee Classification: Exempt

Summary:

The Program Director is part of the senior management team and is responsible for the planning, development, execution, compliance and quality control of LADD programs.

Essential Functions

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Program Leadership and Support

• Strategic planning; sets the vision for their department

• Develops and manages program budgets

• Ensures daily tasks are handled appropriately

• Coaching and mentoring of direct reports

• Makes final determination of the organization's ability to provide services to applicable program participants and referrals

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Collaboration and Communication

• Communicates with executive leadership regarding challenges and successes

• Collaborates with other department leaders and staff

• Talks to direct report regularly and connects with indirect reports as often as possible

• Communicates effectively, appropriate, and timely with all external entities related to the programs (e.g., regulatory agencies, stakeholders, partners, etc.)

• Participates in organizational and programmatic strategic planning

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Compliance and Quality Assurance

• Ensures compliance related to program functions (e.g., health and safety, billing, etc.); ensures timely and accurate reporting/documentation

• Keeps up to date with changing regulations

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Models The LADD Way (TLW)

• Proactively collaborates with the HR team o Exhibits TLW fundamentals for all staff while supporting the,

• Represents LADD to the public in a positive manner as appropriate

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Stays up to date on industry practices and ensures appropriate ongoing training of current staff

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Keeps up-to-date on all relevant training and certifications

Additional Responsibilities

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Assists with special projects as needed

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Fills in for staff when necessary

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Serves as an advocate for the organization's mission and programs in the community

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Attends necessary seminars, workshops and conferences related to newest requirements and rules/regulations applicable to the organization

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Hires and trains staff as necessary

Education/Skills & Experience

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Bachelor's degree in a related field required

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A minimum of 5 years of program management experience required

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Experience working with people who have developmental disabilities and/or in the developmental disability system is a plus

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Working knowledge of benefits received by those the organization serves (e.g., SSI, SSD, and Medicaid)

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Demonstrated progressive supervisory skills

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Proficient in Microsoft Office Suite and related software application platforms

Work Environment & Physical Demands

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Work schedule will normally be Monday through Friday and may include weekends and/or evenings

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Job will include being in an office environment as well as remote sites; and will require travel to other locations