À propos
This is an inside sales position where the employee's duties are to partner with sales team(s) to monitor and/or perform the duties of an Inside Sales Representative to establish a working relationship with the customer base by addressing customer quotes, orders and issues and ensuring effective problem resolution via mail, telephone, or personal communication. Education/Experience
Bachelor's Degree Preferred Minimum Five (5) Years Sales Experience; or Equivalent Combination of Education and Experience Microsoft D365 ERP (Enterprise Resource Planning) Systems Experience Preferred Microsoft Excel, Word and Access Experience Required Steel Sales Experience a Plus Qualifications
Proficient reading, writing, math skills with ability to calculate figures and amounts Proficient knowledge of 5Star Roll Form products and services Excellent interpersonal and communication skills with strong customer service orientation and a commitment to company values Good time management skills with ability to organize and manage multiple priorities with excellent attention to detail and accuracy Effective organizational skills Proficient information gathering and monitoring skills to facilitate effective, unbiased decision making and problem-solving functions Basic computer and keyboarding skills Close visual acuity and upper limb coordination Ability to sit for extended periods during normal phase duties Light/medium (5-20 lbs.) lifting capability during normal phase duties Responsibilities
Provides timely and accurate information to incoming customer order status and product knowledge requests Prepare, maintain and communicate customer pricing and quotations Enters sales orders and communicate applicable production data Confirms all customer orders in a timely fashion. Tracks and expedites sales via production as required. Dispatches customer orders working with logistics for on-time shipments and tracks customer orders. Confirms all customer shipments with detailed delivery information Support outside sales for any sales related function. Provides all aspects of customer service for key direct sales accounts. Responsible to seek and cultivate new customers via phone and/or email Responsible to communicate and monitor house accounts and provide feedback to the sales team on their current business activity Provides detailed sales reports to management on a timely basis Performs any other related duties as assigned by executive management personnel *Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750; free concierge primary care; voluntary 401k plan currently matching up to 12%; voluntary dental and vision plans; free telemedicine services; basic life, long and short-term disability coverage. EOE M/F/D/V
Compétences linguistiques
- English
Avis aux utilisateurs
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