HVAC Technical Solutions EngineerCarrier • London, England, United Kingdom
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HVAC Technical Solutions Engineer
Carrier
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Technical Solutions Engineer, HVAC
Location:
Wimbledon office / Hybrid
Contract type:
Full time, permanent
The
Technical Solutions Engineer
is responsible for managing the post-order process and providing vital technical support to the Data Centre Sales and Project Management teams. Acting as the primary post-sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third-party suppliers, proactive customer communication, and support throughout the delivery lifecycle.
This role is critical to the commercial performance of the UK&I Data Centre business unit. The Technical Solutions Engineer manages the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership.
Responsibilities
Connects customers directly to Carrier’s UK&I Data Centre team, supports both standard and complex orders, and assists the project delivery team with coordination of manufacturing, logistics and commissioning activities.
Support the Sales team with customer enquiries and tender bids
Direct engagement with clients, consultants and designers to produce detailed and accurate selections
Manage the end-to-end post-order process from order receipt through to delivery
Manage the review and approval of Technical Submittals with the Project management team
Act as the main point of contact for customers post-sale, providing clear and proactive communication
Provide support to the Project Delivery Team to ensure seamless execution from order intake through to final delivery
Qualifications
Proven experience in a technical sales or project delivery role with strong technical knowledge, primarily involved in HVAC, building services or similar industry
Demonstrated experience supporting multi-disciplinary teams, including customer care, sales, project delivery, or operational support functions
Strong understanding of tender enquiries, product selections, technical submittals and post-order handover process
Strong stakeholder management skills, with the ability to influence cross-functionally and operate effectively in a matrix organisation
Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders
Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment
What can we offer you?
Competitive base salary
15% bonus (paid quarterly)
25 Days Holiday + bank holidays
Holiday purchase scheme
Company pension scheme
Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
More about us Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Compétences linguistiques
- English
Avis aux utilisateurs
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