Front Desk Receptionist

We are looking for a hardworking, self-starting, and customer service driven Optical Receptionist for our Port Orchard office. This position plays a crucial part in helping our team meet the eye care needs of our patients and ensuring that claims are processed and paid in a timely manner. An ideal candidate would be friendly, organized, detail-oriented, hardworking, efficient, and a multi-tasker. We are looking for someone who is personable, works well with others, and holds patient care to the highest standard. Previous medical billing experience is preferred, but we will train the right candidate.

Responsibilities and Duties

• Check-in/Check-out patients and maintaining patient flow
• Billing patients/insurances and monitoring the claims to ensure they are paid in a timely manner
• Verifying/understanding insurance eligibility and explaining the benefits to the patients
• Collecting payments depending on patient responsibility
• Answering phones and following up on patient requests/concerns
• Scheduling appointments, both routine and medical
• Maintain a full schedule through reminder calls, confirmations, and utilizing the preferred call list for patients awaiting appointments
• Keep a clean and organized work space
• Communicating clearly and professionally with doctors, patients, and coworkers
• Other responsibilities and duties as assigned by doctor and/or office manager

Qualifications and Skills

• Excellent customer service skills
• Excellent organization skills
• Take direction well
• Multi-tasker
• Good listener
• Detail orientated
• Patient
• Handles stressful situations professionally
• Insurance and medical billing experience preferred
• Reception experience preferred

This is a full time position with hours ranging from 35-40 hours a week. Some travel to other offices may be required on occasion.

Salary DOE

Office Hours:
Monday - Friday 9:00AM - 5:00PM
Every other Saturday the office is open

If you feel that you would be a positive addition to our 20/20 Eyecare team, please submit a cover letter and resume for review.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Bereavement leave
• Employee discount
• On-the-job training
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person