branch manager i

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.  

With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater. 

To do this, we practice C.A.R.E. with our Values:

• We Care Genuinely.
• We build relationships because we know that we are Greater Together.
• We Stay Trustworthy as we serve our communities.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
• We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
• In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.

These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.

If you're enthusiastic, collaborative, and ready to make an impact, we'd love to meet you 

About The Position:

The Branch Manager I oversees and guides the Branch Sales team at a Level I branch, ensuring the attainment of production objectives and member service standards. Responsibilities encompass strategic planning, organizational management, leadership, and oversight of all branch operations, with a focus on business development within designated geographical areas. This role entails coaching and supervising branch operations to optimize efficiency and deliver exceptional member service. 

What You'll Be Doing

•  Provide strong leadership to the Branch Sales team, setting clear objectives and expectations aligned with organizational goals.
• Foster a positive and collaborative work environment that encourages teamwork, creativity, and accountability.
• Manage staffing needs, including recruitment, training, development, and performance evaluation of branch staff.
• Oversee all aspects of branch operations, including member service, sales, and administrative functions.
• Develop and maintain relationships with existing and prospective members, businesses, and community organizations, identifying and executing business development opportunities within the branch's market area.
• Provide ongoing coaching, feedback, and support to branch staff to enhance their sales skills and service delivery.
• Address member inquiries, concerns, and complaints promptly and effectively, striving to exceed their expectations.
• Collaborate with other departments and branches to leverage resources, share best practices, and support cross-functional initiatives.
• Adhere to the