Assistant Personal Trainer Manager

Position Summary:

The Assistant Personal Training Director supports the PTD in managing all aspects of the Personal Training department — including sales performance, trainer development, client experience, and operational execution. The APTD helps drive revenue, maintain manpower, and ensure the team delivers exceptional results aligned with company standards.

Key Responsibilities:

Sales & Performance

• Assist PTD in achieving monthly EFT, QSR, and PT revenue goals
• Conduct and support PT sales presentations during member tours
• Track daily pacing, QSR metrics, and ensure consistent follow-up
• Help maintain minimum 1 PT sale per 10 gym sign-ups
• Ensure proper scripting, probing, and 5-min workouts are executed

Trainer Development & Management

• Support onboarding and training of new Personal Trainers
• Coach trainers on retention, renewals, and session delivery
• Audit trainer sessions and ensure quality service
• Help manage trainer schedules, availability, and productivity targets

Operational Excellence

• Maintain full manpower: assist in recruiting, interviewing, and onboarding trainers
• Review planners for follow-ups, consultations, and booked sessions
• Help manage the QSR tracker and update key performance sheets
• Ensure all PT documentation, agreements, and member follow-ups are accurate

Client Experience

• Ensure new PT clients receive orientation, assessment, and proper onboarding
• Handle service concerns and escalations professionally
• Support retention strategies and client milestone recognition

Leadership & Culture

• Lead by example with urgency, professionalism, and positivity
• Support a culture of accountability, teamwork, and growth
• Step into PTD role when PTD is off-site or unavailable

Performance Metrics:

• EFT Growth % vs Goal
• QSR Show and Close Rate
• PT Sales Volume and Conversion
• Trainer Productivity (Sessions Delivered)
• Manpower (Hiring & Retention)

Qualifications:

• 1–2 years experience in fitness sales, personal training, or management
• Strong communication and leadership skills
• Proven ability to motivate teams and hit sales goals
• NASM, ACE, ISSA, or other nationally recognized certification preferred

Compensation:

• Base pay + commissions + bonuses based on performance
• Growth path to PTD and beyond

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person