Administrative AssistantFamily Service Association - Fall River • Fall River, Massachusetts, United States
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Administrative Assistant
Family Service Association - Fall River
- Fall River, Massachusetts, United States
- Fall River, Massachusetts, United States
À propos
- Respect the confidential nature of all program services and communications therewith.
- Receive and communicate with service recipients and others who call or come to the program.
- Create member and provider correspondence and enter data into service records, and other communications as assigned.
- Serve as program interface with SFTP servers; delivering files; receiving files; communicating contents of received files to appropriate personnel and saving files in a manner that supports program operations.
- Serve as program interface with program email which also serves as mechanism for fax receipt; communicating contents from email/fax to appropriate personnel and saving email/fax contents in a manner that supports program operations.
- Serve as point of contact for the delivery of member Comprehensive Assessments and Care Plans to PCPs and ACO/MCOs.
- Make photocopies and maintain program materials for service recipients and other Agency documents in accordance with policy.
- Produce reports and provide tracking in support of meeting contractual obligations and achieving performance thresholds.
- Enter data for monthly statistical records or analysis and aid in internal and external reporting
- Participate in available training as it relates to the improvement of position skills.
- Keep records, forms and other data of direct service and administrative services where such responsibilities are assigned.
- Respond to reasonable expectations of the agency and/or Program Director.
- Order supplies for program.
- Distribute confidential reports to appropriate personnel.
- Assist in scheduling and provide logistical support of community-based meetings and educational activities for service recipients
- Provide clerical and logistical support to Care Coordinators and other members of CP Teams to promote efficient program operations.
- A high school diploma or equivalent is required.
- Associate or Bachelor's degree in Business Administration or a related field preferred.
- A minimum of 1-3 years of related administrative, clerical, or customer service experience is required.
- Experience in a medical or non-profit environment is a plus.
- Experience working in electronic health records and working independently.
- Must have strong written and oral communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience working with community partners programs.
Full Time Benefits include a comprehensive benefits package:
• Medical, dental, vision insurance
• Long term disability insurance
• Life insurance
• 403b pension plan
• Flexible spending
Compétences linguistiques
- English
Avis aux utilisateurs
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