Client Experience Coordinator

Client Experience Coordinator

We are a recovery and wellness studio opening soon and looking for a Client Experience Coordinator to be the first point of contact for our clients. This role is focused on delivering a high quality customer experience while educating clients on services, memberships, and packages.

The ideal candidate is confident communicating with people, comfortable discussing memberships, and motivated to help clients find the best fit for their recovery and wellness goals.

Responsibilities
Greet and check in clients in a professional and welcoming manner
Educate clients on services, memberships, and packages
Support membership enrollment and package sales through clear communication
Schedule appointments and process payments
Maintain a clean, organized, and inviting front desk area
Assist with daily studio operations and client communication

Qualifications
Strong communication and customer service skills
Comfortable discussing pricing and memberships
Reliable, organized, and detail oriented
Previous front desk, hospitality, or customer facing experience preferred
Interest in wellness, fitness, or recovery is a plus

Schedule and Pay
Part time to start with opportunity to grow
Competitive hourly pay with potential for future performance based incentives

This keeps expectations clear without locking you into a compensation structure yet. If you want, I can also create a version that subtly screens for sales minded candidates through interview questions instead.

Pay: $ $20.00 per hour

Expected hours: No more than 20.0 per week

Benefits:

• Flexible schedule

Work Location: In person