Administrative Assistant

WinnCompanies is looking for a skilled and motivated Administrative Assistant to join Anacostia Gardens, a LIHTC property with 99 units in Washington D.C.

In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries.

Please note that his position offers a pay range of $21-$23 per hour, based on experience.

Additionally, the selected candidate will adhere to the following work schedule:

Monday 8-5pm

Tuesday 8-7pm

Wednesday 8-5pm

Thursday 8-7pm

Friday 8-5pm

Please also note there will be the occasional need to work after hours or weekends.

Responsibilities:

• Greet visitors and prospective residents.
• Assisting with the application process.
• Answering phones and routing to the appropriate person.
• Ensure that property interior and exterior are to standard
• Review, prioritize, and delegate resident service requests
• General administrative duties
• Assist residents with the recertification process, including helping to gather all necessary documents, sitting in on the interview process.
• Assist the Property Manager in execution of operational and administrative tasks
• Maintain knowledge of Federal, State, and other regulatory requirements
• Perform all duties while generating interest and enthusiasm about the property by creating an exceptional customer experience

Requirements:

• Must be dependable
• Must have excellent communication skills
• Must be able to multitask

Preferences:

• Prior experience in the multifamily industry
• Prior experience with OneSite/RealPage

Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending