Senior Systems Administrator

Job Summary: Polar Beverages is looking for a Tier 2 / Senior Systems Administrator to support critical IT systems in a 24/7 manufacturing environment. This role handles escalated technical issues, keeps essential systems running, and works closely with the larger IT team to support company-wide technology needs.

Responsibilities:

• Provide Tier 2/3 support for escalated tickets and production-impacting issues
• Troubleshoot servers, networks, manufacturing PCs, HMIs, and related equipment
• Work collaboratively with the larger IT team on projects, standards, and cross-site support
• Manage Windows Server/Linux environments and virtual platforms (VMware/Nutanix)
• Support Microsoft 365, Azure/Entra AD, and on-prem Active Directory
• Administer DNS, DHCP, VPN, VLANs, and firewall configurations
• Monitor system uptime and resolve issues quickly to minimize production downtime
• Perform patching, updates, and maintenance within scheduled windows
• Support production-line hardware (barcode scanners, label printers, rugged devices, thin clients)
• Maintain backups and disaster recovery systems
• Document procedures and maintain accurate technical records
• Assist with infrastructure upgrades and new system deployments
• Mentor Tier 1 staff when needed
• Participate in an on-call rotation and handle after-hours emergencies

Requirements:

• 3–5+ years of experience in systems administration or advanced IT support
• Strong knowledge of Windows Server, Azure/Entra and/or Linux
• Experience with Active Directory, Group Policy, and Azure AD
• Proficient with VMware or Nutanix/AHV/Prism
• Solid understanding of networking basics (TCP/IP, routing, switching, VLANs)
• Experience supporting IT in a manufacturing or industrial setting preferred
• Ability to work in a 24/7 production environment and participate in on-call rotation
• Strong communication and teamwork skills
• Valid driver's license and own transportation.
• Travel is required. Work overtime or on-call as needed.

Preferred Qualifications:

• Experience with MES, SCADA, or other manufacturing systems
• Intune, Manage Engine products, MDM Platforms
• Familiarity with cybersecurity tools (EDR, MFA, SIEM)
• Relevant certifications (CompTIA, Microsoft, VMware, Cisco)

What We're Looking For:

• Strong analytical and problem-solving skills
• Ability to prioritize work in a fast-paced environment
• A team player who collaborates well with IT colleagues and production staff
• A customer-focused mindset with attention to uptime and reliability

Working Environment:

• Duties are performed in an in-person office environment but may occasionally be required to perform job duties outside of the typical office setting.

Physical Requirements:

• Interaction with people and technology while either standing or sitting.
• Must be able to communicate face-to-face and on the phone.
• Must be able to lift 50 pounds unassisted, climb stairs, and crawl beneath desks and in tight areas.