Business Process Analyst Sr

Job Posting End Date

Please note the job posting will close on the day before the posting end date.

Job Summary

The Transmission Business Analyst Sr will provide business support services, including SharePoint development, content management, data analytics, and metrics development. This role will be involved in continuous process enhancements and effective initiative implementation. The Transmission Business Analyst Sr works independently on tasks of moderate to difficult complexity and collaborates with all organizational levels to optimize efficiency and tackle challenges.

Job Description

What You'll Do:

• Develop and implement SharePoint and content management solutions, along with data analytics reporting and metrics tailored to business unit needs.
• Create process workflows and identify continuous improvement opportunities.
• Support the development and execution of communication notifications for major events, and coordinate follow-up reporting to evaluate outcomes and inform future strategies.
• Contribute to the planning and execution of organizational projects by analyzing data, identifying risks, and facilitating communication across teams to support timely and goal-oriented delivery.
• Participate in continuous process improvement efforts within assigned organizations and across AEP as opportunities arise.
• Collaborate with business units to establish business continuity plans, assist with internal audits, and manage access permissions for relevant tools.
• Define and monitor Key Performance Indicators (KPIs) to evaluate process improvement effectiveness while mapping high-level organizational processes.
• Prepare reports and presentations.
• Conduct event and HP investigations for System events.

What We're Looking For:
Education: Bachelor's Degree in Project Management, Business Management, Business Process, Business, or related field with 4 years of relevant experience as defined below,
OR
Associate's Degree in Project Management, Business Process, Business, or related field with 6 years of relevant experience as defined below.
OR
High school diploma or GED with 8 years of relevant experience as defined below.

Relevant Experience: Experience in continuous improvement process activities, operations, project management, or business analytics.

Other Must Haves:

• Proficiency in the MS Office suite (Excel, Visio, Word, and PowerPoint) is required.
• Experience with SharePoint and Power BI is highly preferred.
• Strong communication skills (written and oral) with the ability to effectively engage with all levels of the organization, from subject matter experts to executives.
• Demonstrated commitment to the highest standards of ethical behavior and support for the Company's Corporate Compliance Policy.
• Travel and On-Call Assignment: Occasional travel (up to 10%) and on-call assignments are required for this position, necessitating flexibility in scheduling and availability.

Where You'll Work:

On-Site in the New Albany, OH location.

At AEP, we're more than just an energy company — we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$85, $146,730.50

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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