behavior therapy scheduler

Company Overview
Therapy Lounge Center is a multidisciplinary practice dedicated to providing comprehensive speech, language, occupational, child development, and behavior intervention services to children. We serve clients in various settings, including homes, clinics, schools, and through telehealth, with a focus on supporting children from birth to adulthood.

Overview
We are seeking a detail-oriented and energetic Behavior Therapy Scheduler to coordinate appointments for our behavioral health team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for supporting children's developmental needs. This role involves managing scheduling logistics, maintaining accurate records, and ensuring seamless communication between families and therapists to optimize service delivery.

Responsibilities

• Coordinate and schedule therapy sessions for children receiving behavioral interventions across multiple settings.
• Maintain up-to-date appointment calendars using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth.
• Verify insurance coverage and benefits related to behavioral health services, including Medicaid and Medicare.
• Communicate effectively with families regarding appointment times, cancellations, and rescheduling while providing exceptional patient service.
• Review documentation for accuracy and completeness in compliance with HIPAA regulations and clinic policies.
• Manage medical records and ensure proper filing of client information in electronic medical record (EMR) systems like eClinicalWorks or Dentrix.
• Assist with administrative tasks such as insurance verification, intake processing, and maintaining medical office records.

Experience

• Prior experience in medical scheduling or administrative support within a healthcare or clinic environment is preferred.
• Familiarity with EMR systems such as Epic, Meditech, Athenahealth, or similar platforms is highly desirable.
• Knowledge of medical terminology, CPT coding, ICD-9/10 coding, and documentation review processes is essential.
• Experience working with pediatric populations or in a behavioral health setting is a plus.
• Bilingual abilities are advantageous to support diverse client needs.
• Strong computer skills including Microsoft Office Suite (Word, Excel) are required.
• Excellent phone etiquette and typing skills (including 10-key typing) are necessary for effective communication and record management. Join our team as a Behavior Therapy Scheduler to play a vital role in delivering high-quality care to children while fostering an organized and compassionate clinical environment

Pay: $20.00 per hour

Expected hours: 40.0 per week

Application Question(s):

• Have you used Central Reach before?

Experience:

• ABA: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person