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À propos
Co-design data contracts, APIs, and device-twin models; support backend integrations (REST/gRPC, webhooks) Provide edge and field feedback to drive backlog priorities and product improvements Deployment, Commissioning & Support
Install and configure gateways, sensors, and networking (Ethernet/Wi-Fi, VPNs, firewalls, VLANs) Execute FAT/SAT, site readiness checks, and acceptance testing; Onboard new customers to IoT platform, providing training on system operation, monitoring dashboards, and alert management Guide customers through initial production ramp-up, ensuring successful adoption and value realization Triage connectivity and data-quality issues; Apply secure-by-design practices (TLS, certificates, PKI, credential rotation, least-privilege access); Implement monitoring, logging, and alerting for device health and data pipelines, drive uptime and data completeness Data & Analytics Enablement
Model time-series data; ensure accurate tagging and metadata; enable dashboards and alerts for operations and service teams Develop SOPs, runbooks, and troubleshooting guides for edge deployments and integrations Document integration specifications, data contracts, and API schemas for cross-team collaboration Write deployment procedures, configuration standards, and commission checklists Produce field service documentation for installation, setup, and diagnostics Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or related field ~3+ years implementing industrial IoT solutions or integrating automation equipment with cloud/enterprise systems
Industrial automation experience with PLCs, HMIs, drives, and sensors (Rockwell/Allen-Bradley, Siemens/Codesys) Networking: TCP/IP, DNS, DHCP, NAT, VLANs, VPNs; Linux at the edge Programming: Python and/or Node-RED; Tooling: Git, CI/CD, Docker/containers, monitoring/observability tools Strong problem-solving, customer service mindset, and safety awareness Valid driver’s license (required for work-related travel). • Valid passport and ability to travel across the Canada–U.Experience with device identity at scale, zero-touch provisioning, and fleet management Knowledge of digital twins and asset models Exposure to cybersecurity frameworks for OT environments and risk assessments Familiarity with C/C++ or Node.js
Compétences linguistiques
- English
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