Business Analyst II

Date: Jan 16, 2026

Location:
AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Business Analyst II
Job Title: Information Technology BA II
Agency: Health & Human Services Comm
Department: Pharmacy Benefits Mgmt SPMP
Posting Number: 12463
Closing Date: 01/30/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-23
Salary Range: $5, $7,000.00
Pay Frequency: Monthly
Shift: Day
Additional Shift:

Telework: Not Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:

Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations: Austin
MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix

The Business Analyst II is a journey-level position that provides IT support for the Pharmacy Rebates and Business Analysis (PRBA) section of the Vendor Drug Program (VDP) within Medicaid-CHIP Services (MCS) at Texas Health and Human Services.

This role acts as a liaison function connecting the program area, stakeholders, and subject matter experts to identify business requirements and to coordinate the automation of new or improved existing systems to enhance business operations. This is a mid-level analysis position to collaborate with various teams and stakeholders to solve business processes with systematic solutions. Tasked with analyzing and monitoring program requirements and projects to identify operational trends, as well as monitoring and analyzing vendor performance and ensuring compliance with state and federal laws, regulations, and guidelines.

The ideal candidate is detailed-oriented, thrives in a stimulating, fast-paced environment, manages conflicting priorities, has a proven track record of working in partnership with other team members and applies a system-level perspective to the production of excellent work. This position works under general supervision, with moderate latitude for the use of initiative and independent judgment.

* This position is required to work in the office buildingon the scheduled days. In-office days are primarily scheduled to facilitate team collaboration and project milestones, though additional on-site attendance may be required based on business needs and established policies. This position is located in the Austin area, and candidates must live in the Austin area. *

Essential Job Functions:

(20%) Assists or leads necessary aspects of the VDP systems by performing analysis of technical and business processes, identifying efficiencies and helping to prioritize needs. Coordinates the gathering, development, and documentation of user requirements; reviewing and refining business processes; creating and validating user acceptance testing; providing post-implementation system support; and supporting the full systems development life cycle through work sessions/user story workshops. The BA works in partnership with the VDP PRBA system, business analysts, and subject matter experts.

(20%) Documents all data sources that make up VDP systems to assess impact and assist in training staff if necessary. Ability to communicate verbally and in writing, translating user/business needs into a technical style, and communicating technical instructions to system users.

(10%) Analyze and monitor program requirements and program projects to identify operational trends and perform monitoring and analysis of vendor's work and their compliance with state and federal laws, rules, regulations and guidelines.

Assists or leads projects for planning, coordination, management and implementation.

(10%) Prepares and develops reports, internal policies, procedures, guidelines and facilitates cross coordination and analysis to automate internal processes for streamlined decision making.

Responds to inquiries and provides program guidance for the implementation of new agency projects and system changes related to VDP.

Assists with Advanced Planning Document (APD) preparation, reporting, and monitoring for project funding and initiatives.

(10%) Performs monitoring and analysis of vendor's work and their compliance with state and federal laws, rules, regulations, and guidelines; and ensure adequate documentation.

(10%) Perform and manage user acceptance testing by ensuring adequate test cases exist and all user acceptance criteria are met.

(10%) Assists with the procurement of technology vendor services and tasking existing vendors to implement VDP projects to support the program; may perform some contract management activities as needed while working with internal and external stakeholder organizations involved in VDP initiatives.

(10%) Performs related work as assigned.

Knowledge Skills Abilities:

• Knowledge of the software development life cycle (SDLC) and systems development life cycle concepts, business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources, and project management principles and practices.
• Ability to translate and communicate user and business needs into requirements and to communicate technical instructions to system users.
• Ability to review and evaluate vendor plans and deliverables for contract oversight, and to elicit and document program requirements through requirements gathering sessions and user story workshops.
• Experience in assisting with planning, developing, coordinating, implementing, and monitoring projects; knowledge or skill in project management.
• Experience with developing and documenting processes and procedures.
• Skill in using software tools (e.g., MS Word, Excel, Outlook, PowerPoint, Visio), ability to learn ad hoc query software, and exposure to datasets and database structure to organize data for advanced analysis.
• Skill in translating technical information into easily understandable documentation and oral presentations for agency executives and stakeholders.
• Ability to gather, assemble, correlate, and analyze facts; to develop and evaluate policies and procedures; to plan, implement, and coordinate agency programs.
• Strong interpersonal skills, including the ability to work under pressure, negotiate among multiple parties, resolve conflicts, and establish effective working relationships with personnel at all levels within governmental entities and among program stakeholders.
  Knowledge of Texas Medicaid administrative policies, regulations, and laws as they apply to the VDP, particularly in terms of pharmacy policy and regulations.

Registration or Licensure Requirements:

N/A

Initial Selection Criteria:

• Bachelor's degree from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or a related field. Related work experience may substitute for the required education on a year-for-year basis with a maximum substitution of four years.
• Minimum of 2 years of experience in an analysis role that required complex problem solving.
• Minimum of 2 years of experience in skills, such as requirement soliciting, software development, familiar with SDLC lifecycle (preferred).
• Prefer experience working with Texas Medicaid/CHIP programs.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin