Departmental Supervisor 10; Data Operations

This position serves as the first line supervisor overseeing the daily activities of the Data Operations Unit. The primary purpose of this unit is to provide data entry and imaging functions to their customers throughout Treasury. Duties include establishing and maintaining unit goals and objectives, establishing, and maintaining performance metrics, setting priorities and directing the work of full-time and temporary employees to ensure timely processing of documents. Other duties include assisting in the transition to a paperless environment, establishing controls for data input, investigating and correcting errors, communicating daily with customers, and performing supervisory duties, e.g. time and attendance, leave approval, performance reviews, and disciplinary action, if necessary.

This position must understand the complexities of IBM DataCap imaging software, Siebel CRM, FileNet, SAP, and Power BI systems to oversee Data Operations testing and implementation of technology improvements.

Responsibilities will also include creating and analyzing reports and spreadsheets; developing procedures and training staff; developing and improving quality improvement and technology processes for the units.

Facility, Mail, and Data Operations is comprised of a motivated, hard-working, and inclusive team. If this position sounds like a good fit for you, and you are interested in joining our team, click on the link below to learn more.

Position Description (Download PDF reader)

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Education
Educational level typically acquired through completion of high school.

Experience
One year of experience equivalent to an experienced-level technician, paraprofessional, or professional; Office Supervisor 9 and 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.

Please attach a cover letter and detailed resume to your application.

Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position prior tobeing appointed to the position. Relocation expenses are not reimbursed.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

FTI. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication

AI. The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process, including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for this position does not guarantee you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results; however, all applicants can view their application status in their NEOGOV profile.

View the job specification at:
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The Michigan Department of Treasury is proud to be recognized at the Gold Level as a Veteran-Friendly Employer.

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.