Room Attendant

Job Summary:

The hotel Room Attendant/Housekeeper will clean, restock, and maintain hotel rooms as assigned. The

goal is to provide Level5 Hospitality high-touch housekeeping service for each guest

stay.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms

requesting early cleaning

• Checks the inventory of cleaning cart and adds any necessary supplies

• Knocks and announces self before entering room; returns at a later time

if rooms are occupied

• Removes soiled linens, towels, bedspreads, and blankets from each

assigned room and provides fresh replacements

• Neatly makes beds and stocks towels, washcloths, and hand towels

according to policies

• Cleans and disinfects bathroom and kitchenette or coffee-preparation

areas according to hotel polices

• Wipes surfaces in room and cleans mirrors

• Vacuums floors and removes trash

• Checks complimentary coffee and toiletry supplies in the room,

restocking according to provided hotel checklist and policy

• Ensures room meets hotel standards with a final room inspection

• Notifies supervisor of room availability and reports any suspicious

activity to security

• Ensures soiled linens are laundered, which may include loading hotel

washers and dryers and folding sheets and towels in laundry room as

needed

• Notifies maintenance department of needed maintenance or repairs

• Takes found items to designated lost and found area if guest has

checked out

• Performs other related duties as assigned

Required Skills/Abilities:

• Detail-oriented and thorough

• Ability to remain discreet and respect the privacy of guests

• Ability to perform consistent work to the highest of standards

• Ability to interact with guests in a pleasant, friendly way

Education and Experience:

• Sufficient education and literacy needed to identify and read product

labels and to communicate with guests about job-related needs

• Ability to read, write, speak, understand, and communicate in basic

English preferred

Physical Requirements:

• Must be able to remain in a stationary position during shift.

• Must be able to access and navigate the facility.

• Employees are required to adhere to safety requirements by wearing

the appropriate personal protective equipment.

• Work is routine and repetitive in nature and may require strenuous

physical exertion at times, including the ability to move objects

weighing up to 50lbs.