Telephone Account Manager

Baker Snell

Exeter, England, United Kingdom

Exeter, England, United Kingdom

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À propos

Telephone Account Manager £32,000 + bonus | Hybrid working – 2 days WFH | Exeter Are you a natural relationship‑builder who thrives in a collaborative, people‑focused environment? Our client, a respected and award‑winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward‑thinking business with a genuine commitment to employee development and customer excellence. The Role As Telephone Account Manager, you’ll play a key role in supporting and growing intermediary relationships. You’ll work closely with Key Account Managers to achieve a team target, act as a trusted point of contact, and confidently deliver training via webinars to support product understanding and maximise engagement. This is a newly created role as this team is growing. Key responsibilities include: • Managing and developing a portfolio of accounts • Identifying opportunities to drive growth and following up warm leads • Supporting events and maintaining regular communication across channels • Delivering engaging online training sessions • Building strong internal relationships to ensure a joined‑up customer experience • Committing to ongoing learning and professional development What You’ll Bring • Strong communication and relationship‑building skills • Experience in an account management or customer‑focused role • Knowledge of financial services or intermediary markets (advantageous) • Confident presenter with the ability to organise and prioritise effectively • IT proficiency, including MS Office and CRM/database systems What’s in It for You This organisation offers a supportive, inclusive working culture where well‑being, growth, and recognition genuinely matter. You’ll enjoy a generous and well‑rounded benefits package, including: • 27 days’ holiday plus bank holidays • Pension scheme • Private health insurance and health assessments • Life assurance • Holiday trading options • Employee Assistance Programme • Paid volunteering days • Your birthday off • Continuous learning and development opportunities If you’re motivated, people‑centric, and excited by the opportunity to make a real impact, we’d love to hear from you. Apply with your CV today

Exeter, England, United Kingdom

Compétences linguistiques

English

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