Workday Analyst, Senior

This position is responsible for performing data management in Workday and other ancillary systems at a senior level. Core areas of responsibility include data configuration, administration, analysis, reporting, stewardship, and project management. Functional areas of focus may include employment functions such as talent acquisition, compensation, benefits, and learning or finance functions such as accounting, budgeting, and procurement.

Estimated Hiring Range
$124, $151,800.00

Bonus Target
Bonus - SIP Target, 5% Annual

Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.

Essential Responsibilities
Data Configuration and Administration

• Lead functional administrator tasks for multiple areas within Workday with understanding of cross-functional dependencies.
• Interpret needs and develop and guide functional teams on routine to complex business processes and workflows.
• Identify and create new calculated fields, rules, validations, alerts, mass operations management (MOM), passive events, custom objects, custom fields, and standard and custom organizations with expert understanding of the impacts across the organization.
• Lead functional assessment, setup, and testing of Workday system releases.
• Lead continuous improvement of system processes and procedures, identifying opportunities for automation and efficiency gains while driving alignment with organizational goals and objectives.
• Stay updated, interpret, and guide others on system releases, enhancements, and best practices to ensure optimal system performance and user experience.
• Lead and/or participate in user group meetings/conferences.
• Identify risks, configuration options to improve processes, and recommend best practices and mitigations based on Workday functionality.

Data Analysis and Reporting

• Apply advanced skills in gathering and analyzing data and providing summaries, reports and dashboards to department staff and other audiences; effectively interpret user needs and serve as a key resource for other Workday staff.
• Review metrics and report on a regular basis; perform advanced analysis and apply seasoned knowledge for explaining trends, unexpected changes and outliers.
• Administer reporting intake process; meet with all levels of management to discuss, clarify, interpret, and guide in requests for data; effectively translate requests into deliverable projects and provide options to meet end goals where constraints exist.
• Maintain data integrity in systems by creating new custom reports or automated alerts to identify and mitigate recurring or critical errors; guides others in resolving errors.
• Identify and troubleshoot complex report sharing issues and security or object errors; develop report tagging framework to automate and simplify for users.

Collaboration and Data Stewardship

• Provide expert level troubleshooting and resolution for complex issues and cross-functional errors and develop solutions to avoid repeat errors.
• Within scope of assigned security role, partner with IS to ensure data feeds with internal and external systems and vendors perform as expected; where having visibility and included on notifications, monitors and reports errors and plays a lead role with resolution.
• Serve as the primary representative and liaison between People and Culture, IS, Finance, external vendors, and other stakeholders for ERP system design and implementation projects and upgrades.
• Provide advanced technical support, troubleshooting, and guidance to system users; identify and develop effective aids for system users and provides user education.
• Collaborate with and effectively bridge communications between IS, People and Culture, and Finance to address system inquiries and issues.
• In collaboration with IS, communicate planned and unplanned ERP systems outages.
• Develop and leverage expert understanding of data, data infrastructure and processes used for reporting department metrics and for measuring operational and/or program performance.
• Develop and oversee technical documentation, such as data dictionaries, glossaries, and procedures for relevant data and reports; partners with IS as appropriate.

Project Management

• Provide expert level support on help requests and projects.
• Maintain project request tracking. Lead project prioritization in collaboration with management and functional team; assess scope, effort, resource requirements, and impact along with feasibility and reasonable deadlines.
• Set up and test changes in appropriate tenant. Document changes and testing in accordance with change approval and prioritization processes; migrate changes between tenants, as authorized.
• Advise management and stakeholders on options realistically available to meet requests and project requirements within feasible timelines and resource constraints. Use expert knowledge of system capabilities to develop creative solutions and enhancements.
• Advise management where use of external consultants would be cost-effective or recommended due to impact, resource constraints or other considerations.

Required
Experience and/or Education

• Minimum 5 years' experience performing data administration, configuration, and analysis in the functional area where the position resides
• Minimum 4 years' experience in Workday, directly administering, troubleshooting, and configuring minimum of 3 HCM or Finance modules

Preferred

• Experience leading Workday implementations or upgrades
• Experience developing EIB and API integrations, and experience supporting, troubleshooting, and testing Connector and Studio integrations

Knowledge, Skills And Abilities Required
Knowledge

• Excellent understanding of data management fundamentals and reporting, including data structures, integration, stewardship, and governance
• Ability to lead in applying and performing qualitative/quantitative measurement and data collection design principles
• Advanced understanding of functional policies and procedures

Skills And Abilities

• Excellent ability to anticipate, understand, and interpret data requests and provide timely and accurate reports
• Advanced research, analytical and problem-solving skills
• Ability to review and recommend the best course of action or solution based on impacts
• Ability to identify and lead process improvements and streamline manual processes
• Advanced Excel and ETL (extract, translate, load) skills that comply with specified data requirements
• Strong verbal and written communication skills, as well as interpersonal skills
• Ability to collaborate effectively with ERP cross-department stakeholders and vendors
• Ability to convert systems terminology into understandable content for educating users
• Ability to effectively document information; ability to synthesize findings and present recommendations to stakeholders
• Excellent organizational skills and attention to detail
• Ability to handle confidential information and upmost discretion, sharing data in support of security access controls, and obtaining appropriate approvals for any relevant exceptions
• Ability to keep information confidential
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions
Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

Work Location: Work from home

We offer a strong Total Rewards Program.
This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings