finance workforce manager

STARTING RATE: D.O.E.

MINIMUM AGE REQUIREMENT: 21 years old

LICENSE/CERTIFICATION: State of Nevada Gaming Permit. Valid Driver's License, and D.M.V. Driving History Printout (no more than 30 days old).

JOB SUMMARY:
The Workforce Manager is responsible for overseeing workforce planning, scheduling, and optimization to ensure operational efficiency and compliance with labor standards. This role involves analyzing staffing needs, managing scheduling systems, and collaborating with department leaders to align workforce strategies with business objectives.

JOB QUALIFICATIONS:
2–3 years of experience in workforce management, scheduling, or operations planning, preferably with gaming and hospitality. Understanding of labor laws, scheduling methodologies, and performance metrics. Proficiency with WFM software (e.g., Dayforce, Workday, ADP). Excellent computer skills are required, with a strong knowledge of Microsoft Office suite (Excel, Word, Access, PowerPoint). Must be able to work independently and exercise sound judgement with financial integrity. Must be extremely well organized, multi-task oriented, with problem-solving abilities and have an aptitude for paying attention to detail. This individual must have excellent written and verbal communication skills to deal effectively with all levels of management, including key business stakeholders, executives, and consultants.

ESSENTIAL JOB FUNCTIONS:
1. Develop accurate forecasts for staffing needs based on historical data and business objectives.

1. Create efficient staff schedules, manage time-off requests, and adjust real-time staffing to meet demand.

2. Monitor and analyze workforce data, including attendance, productivity, and scheduling trends.

3. Manage scheduling systems and ensure accurate, timely creation of employee schedules

4. Track key performance indicators (KPI's), analyze productivity, and generate reports for management.

5. Use workforce optimization WFO tools to improve scheduling, efficiency, and resource allocation.

6. Work with Operations, Human Resources, and department directors/managers to address staffing gaps and implement solutions.

7. Provide insights and updates to leadership on workforce efficiency, trends, and challenges.

8. Identify and implement strategies for continuous improvement in workforce management processes.

9. Ensure compliance with labor laws and company policies.

10. Train and support managers on workforce tools and scheduling processes.

11. Other job related duties as assigned and instructed by management.

CUSTOMER SERVICE EXPECTATIONS:

• Volunteer to assist fellow team members when necessary while meeting your deadlines.
• Demonstrates initiative by finding ways to improve current process while keeping department compliant and legal.
• Foster positive interactions and trust with internal and external customers.

PHYSICAL DEMANDS:
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

WORK CONDITIONS:
The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lit, heated, and ventilated. This is a 24 hour/7 day a week work environment with varying shifts including weekends and holidays.