General Manager

Job Overview
We are seeking an energetic and dynamic General Manager to lead our restaurant and cafe operations with passion and precision. This pivotal role requires a proactive leader who can inspire teams, ensure exceptional customer experiences, and drive operational excellence. The ideal candidate will possess a strong background in food service management, team leadership, and restaurant operations, with a focus on delivering high-quality dining experiences across casual, fast food, or fine dining environments. As the face of the restaurant, you will oversee daily activities, uphold food safety standards, manage budgets, and foster a vibrant team culture that encourages growth and excellence.

Duties

• Lead and motivate restaurant staff to deliver outstanding customer service while maintaining high standards of food quality and safety.
• Oversee daily restaurant operations, including shift management, inventory control, and ensuring compliance with health regulations.
• Manage financial aspects such as budgeting, cost control, and sales analysis to maximize profitability.
• Implement staff training programs focused on food handling, safety procedures, POS systems (Toast POS), and customer service excellence.
• Supervise kitchen operations including food preparation, cooking processes, and food production to ensure consistency and quality.
• Conduct staff interviews, hiring, onboarding, and ongoing performance evaluations to build a strong team.
• Maintain excellent customer relations by addressing concerns promptly and ensuring a welcoming environment for guests.
• Oversee bar operations including our Cafe barista services and catering functions .
• Ensure adherence to food safety standards and sanitation practices across all departments.
• Collaborate with vendors for inventory management, ordering supplies, and controlling costs effectively.
• Oversee all levels of marketing including in house, social media and external internal and external promotions

Skills

• Proven management experience within the food industry, especially in quick service or fine dining environments.
• Strong leadership skills with experience in supervising teams and developing staff through training & development initiatives.
• Expertise in food handling, preparation techniques, cooking methods, and kitchen management.
• Familiarity with POS systems such as Toast POS for efficient transaction processing.
• Excellent customer service skills with the ability to handle complaints professionally and maintain guest satisfaction.
• Knowledge of inventory control practices to minimize waste and optimize stock levels.
• Experience managing budgets, controlling costs, and performing financial analysis related to restaurant operations.
• Ability to oversee multiple departments including food production, catering services, bar operations, and banquet experience.
• Strong organizational skills with the ability to manage shift schedules effectively while ensuring compliance with health regulations.
• Exceptional communication skills for team management, interviewing candidates, and collaborating with vendors or partners. Join us as a General Manager to lead our restaurant toward continued success by fostering a vibrant team environment while delivering memorable dining experiences

Pay: $62, $75,074.91 per year

Benefits:

• Health insurance
• Paid time off

Experience:

• Restaurant management: 4 years (Required)

License/Certification:

• ServSafe (Required)
• TIPS (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person